Locking/unlocking in an emergency
Emergency key
If the vehicle can no longer be locked or unlocked with the key, use the emergency key element.
If you use the emergency key element to unlock and open the driver's door, the anti-theft alarm system* will be triggered more.
There are several ways to turn off the alarm:
If you unlock the vehicle using the emergency key element, the fuel filler flap will not be unlocked automatically.
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To unlock the fuel filler flap: insert the key in the ignition lock.
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Releasing and removing the emergency key element
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 | Release catch |
 | Emergency key element |
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Unlocking the vehicle
If the vehicle can no longer be unlocked centrally with the key:
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Remove the emergency key element from the key more.
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 | To unlock |
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Insert the emergency key element fully into the lock of the driver's door.
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Firmly turn the emergency key element anti-clockwise as far as it will go to position and hold it in this position.
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On right-hand-drive vehicles, turn the emergency key element clockwise.
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Pull the door handle firmly.
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The locking knob pops up.
The door is unlocked.
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Turn the emergency key element back and remove it.
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Pull the door handle again.
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Locking the vehicle
If the vehicle can no longer be locked centrally with the key:
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Press down the locking knobs on the open rear doors.
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Close the rear doors.
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Close the driver's door.
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Open the front-passenger door.
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Press down the locking knob of the driver's door from inside the vehicle.
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Press down the locking knob on the open front-passenger door.
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Make sure that you have the vehicle key on your person and that it is not left in the vehicle, as the vehicle will be locked in the next step.
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Close the front-passenger door.
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The vehicle is locked.
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Emergency fuel filler flap release
 | Risk of injury |
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The edges on the inside of the vehicle body can be sharp. You could injure yourself when using the fuel filler flap emergency release. Avoid contact with the edges on the inside of the vehicle body.
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The emergency release is located on the right-hand side, when viewed in the direction of travel, behind the stowage space in the luggage compartment.
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Open the tailgate.
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Open the cover on the right-hand side of the luggage compartment more.
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| Emergency release |
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Pull emergency release in the direction of the arrow.
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The fuel filler flap is unlocked.
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Open the fuel filler flap.
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or 
button on the key.
