Locking/unlocking in an emergency
Emergency key
If the vehicle can no longer be locked or unlocked with the key, use the emergency key element.
If you use the emergency key element to unlock and open the driver's door, the anti-theft alarm system* will be triggered more.
There are several ways to turn off the alarm:
If you unlock the vehicle using the emergency key element, the fuel filler flap will not be unlocked automatically.
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To unlock the fuel filler flap: insert the key in the ignition lock.
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Releasing and removing the emergency key element
Unlocking the vehicle
If the vehicle can no longer be unlocked centrally with the key:
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Remove the emergency key element from the key more.
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 | To unlock |
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Insert the emergency key element fully into the lock of the driver's door.
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Firmly turn the emergency key element anti-clockwise as far as it will go to position and hold it in this position.
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On right-hand-drive vehicles, turn the emergency key element clockwise.
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Pull the door handle firmly.
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The locking knob pops up.
The door is unlocked.
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Turn the emergency key element back and remove it.
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Pull the door handle again.
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Locking the vehicle
If the vehicle can no longer be locked centrally with the key:
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Press down the locking knobs on the open rear doors.
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Close the rear doors.
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Close the driver's door.
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Open the front-passenger door.
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Press down the locking knob of the driver's door from inside the vehicle.
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Press down the locking knob on the open front-passenger door.
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Make sure that you have the vehicle key on your person and that it is not left in the vehicle, as the vehicle will be locked in the next step.
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Close the front-passenger door.
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The vehicle is locked.
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Emergency fuel filler flap release
 | Risk of injury |
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The corners of the vehicle walls may be sharp-edged. You could injure yourself while carrying out an emergency release of the fuel filler flap. Avoid contact with the edges of the vehicle walls.
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The emergency release is located in the luggage compartment, behind the stowage compartment on the right-hand side when viewed in the direction of travel.
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Open the tailgate.
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Open the stowage compartment on the right-hand side of the luggage compartment.
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Fold down the interior trim.
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 | Fuel filler flap lock |
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Turn fuel filler flap lock clockwise by 60° and pull it back.
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The fuel filler flap is unlocked.
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Open the fuel filler flap.
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Releasing the parking lock manually on vehicles with AUTOTRONIC*
In the event of an electrical fault, it is possible to release the selector lever lock manually to move it out of position P, e.g. if you wish to tow the vehicle away.
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| Cup holder |
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Apply the parking brake.
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Remove cup holder by pulling it upwards.
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| Risk of injury |
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Release bolt  can become very hot. Therefore, you should only press the release bolt using a suitable implement, otherwise you could burn yourself.
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Using a suitable implement , press release bolt and simultaneously move the selector lever out of position P.
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The selector lever can now be moved freely until it is returned to position P.
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or 
button on the key.
