Towing and tow-starting
Points to remember
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If you tow the vehicle, you must use a rigid towing bar if:
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the engine is not running
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there is a brake system malfunction
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the voltage supply or the vehicle's electrical system is damaged
There is no power assistance for the steering when the engine is not running.
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It is better to have the vehicle transported than to have it towed.
When towing, observe the legal requirements in all countries concerned.
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You may tow the vehicle for a maximum of 50 km. A towing speed of 50 km/h must not be exceeded.
With towing distances over 50 km, the entire vehicle needs to be lifted up and transported.
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Only secure the tow cable or towing bar to the towing eyes. You may otherwise damage the vehicle.
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Vehicles with AUTOTRONIC* must not be tow-started.
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If the engine does not start, try jump-starting it more.
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If it is not possible to jump-start the vehicle, have it towed to the nearest qualified specialist workshop, e.g. a Mercedes-Benz Service Centre.
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The selector lever must be in position N on vehicles with AUTOTRONIC*.
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If you are towing the vehicle over a considerable distance, this may only be done with the front axle raised.
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The ignition must be switched off if you are towing the vehicle with the front/rear axle raised. Intervention by ESP® could otherwise damage the brake system.
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Before towing the vehicle, make sure that the battery is connected and charged. Otherwise:
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You cannot switch on the ignition
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You cannot move the selector lever to N (on vehicles with automatic transmission*)
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You have no support when braking
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Switch off the automatic locking feature before the vehicle is towed more. You could otherwise be locked out when pushing or towing the vehicle.
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Fitting the towing eye
Vehicles with a trailer tow hitch:
If you intend to use the vehicle for towing, fit the ball coupling more and connect the towline to it.
Opening the front cover
 Front bumper
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 | Cover |
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Push back cover .
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Take cover off the opening but do not remove it.
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Opening the rear cover
 Rear bumper
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| Cover |
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Securing the towing eye
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Take the towing eye and the wheel wrench from the vehicle tool kit more.
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Screw in the towing eye clockwise to the stop.
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Insert the wheel wrench handle into the towing eye and tighten.
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Towing the vehicle
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The engine must be switched off (key in ignition lock in position 0 or position 1) if the vehicle is being towed with the front axle raised or if the parking brake is being tested on a dynamometer. Intervention by ESP® could otherwise damage the brake system.
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Vehicles with manual transmission
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Turn the key to position 2 in the ignition lock.
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Shift to neutral.
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Vehicles with AUTOTRONIC*:
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Turn the key to position 2 in the ignition lock.
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Move the selector lever to N.
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Tow-starting (emergency engine starting)
Please note:
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Vehicles with AUTOTRONIC* must not be tow-started.
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The battery must be connected.
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The engine and catalytic converter must be cold.
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Avoid repeated and lengthy starting attempts.
Vehicles with manual transmission
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Turn the key to position 2 in the ignition lock.
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Shift to neutral.
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Tow the vehicle or let it roll.
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Shift to a suitable gear and bring the clutch pedal up slowly. Do not depress the accelerator pedal.
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The engine is started.
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Removing the towing eye
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Take the wheel wrench from the vehicle tool kit more.
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Insert the wheel wrench handle into the towing eye and turn it anti-clockwise.
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Unscrew the towing eye.
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Replace the cover and press it until it engages.
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Return the towing eye and the wheel wrench to the vehicle tool kit.
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Transporting the vehicle
The towing eyes can be used to pull the vehicle onto a trailer or transporter for transporting purposes.
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Only lash the vehicle down by the wheels or wheel rims, not by parts of the vehicle such as axle or steering components. The vehicle could otherwise be damaged.
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Vehicles with manual transmission
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Shift to neutral.
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Turn the key to position 2 in the ignition lock.
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Move the selector lever to N.
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Vehicles with AUTOTRONIC*:
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Turn the key to position 2 in the ignition lock.
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Move the selector lever to N.
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