Locking/unlocking in an emergency
Emergency key
If the vehicle can no longer be unlocked or locked with the key or the KEYLESS GO key*, use the emergency key element.
If you use the emergency key element to unlock and open the driver's door or the boot lid, the anti-theft alarm system* will be triggered more.
There are several ways to turn off the alarm:
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Press the  or  button on the key.
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or |
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Insert the key into the ignition lock.
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or |
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Press the KEYLESS GO button* in the ignition lock. The KEYLESS GO key* must be in the vehicle.
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or |
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Lock or unlock the vehicle using KEYLESS GO*. The KEYLESS GO key* must be outside the vehicle.
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If you unlock the vehicle using the emergency key element, the fuel filler flap will not be unlocked automatically.
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To unlock the fuel filler flap: insert the key in the ignition lock.
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Releasing and removing the emergency key element
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 | Release catch |
 | Emergency key element |
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Unlocking the vehicle
If the vehicle can no longer be unlocked centrally with the key
or the KEYLESS GO key*:
| |
Remove the
emergency key element from the key
more.
|
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 | To
unlock |
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| |
Insert the
emergency key element into the lock of the driver's door as far as it will
go.
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| |
Turn the emergency
key element anti-clockwise to position .
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| |
The door is
unlocked.
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| |
 | |
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On
right-hand-drive vehicles, turn the emergency key element clockwise.
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Turn the emergency
key element back and remove it.
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Locking the vehicle
If the vehicle can no longer be locked centrally with the key or
the KEYLESS GO key*:
| |
Open the driver's
door.
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| |
Close the
front-passenger door, the rear doors and the boot lid/tailgate.
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| |
Press the locking
button
more.
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| |
Check
whether the locking knobs on the doors are still visible. Press the locking
knobs down manually if necessary.
|
| |
Close the driver's
door.
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| |
Remove the
emergency key element from the key
more.
|
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| To
lock |
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| |
Insert the
emergency key element into the lock of the driver's door as far as it will
go.
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| |
Turn the emergency
key element clockwise as far as it will go to position
.
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| |
| |
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On
right-hand-drive vehicles, turn the emergency key element
anti-clockwise.
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|
| |
Turn the emergency
key element back and remove it.
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Check whether the
doors and the boot lid/tailgate are locked.
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Opening the boot
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The boot lid swings upwards when opened. Therefore, make sure that there is enough space above the boot lid.
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If the boot can no longer be unlocked with the key or the KEYLESS GO key*:
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Remove the emergency key element from the key more.
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| Basic position |
 | To unlock the boot |
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Boot lock
| |
Insert the emergency key element fully into the boot lock.
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Turn the emergency key element anti-clockwise as far as it will go to position .
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The boot is unlocked.
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Turn the emergency key element back to basic position and remove it.
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Emergency fuel filler flap release
 | Risk of injury |
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The edges on the inside of the vehicle body can be sharp. You could injure yourself when using the fuel filler flap emergency release. Avoid contact with the edges on the inside of the vehicle body.
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The emergency release is located on the right-hand side, when viewed in the direction of travel, behind the fuse box in the boot/luggage compartment.
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Open the boot lid/tailgate.
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Saloon: open the right-hand side trim panel more.
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Estate: open the right-hand side trim panel more.
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| Emergency release (example Saloon) |
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Pull emergency release .
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The fuel filler flap is unlocked.
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Open the fuel filler flap.
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