CLK Coupé - Interactive Owner's Manual [In depth | Practical advice | Resetting triggered NECK-PRO head restraints]

Resetting triggered NECK-PRO head restraints

If the NECK-PRO head restraints are triggered in an accident, you must reset the head restraints on the driver's and front-passenger seat. If you do not, the additional protection will not be available in the event of another rear-end collision. You can recognise when head restraints have been triggered by the fact that they have been moved forwards and can no longer be adjusted.

Mercedes-Benz recommends you have NECK-PRO head restraints checked at a qualified specialist workshop, e.g. a Mercedes-Benz Service Centre, following a rear-end collision.


If you have problems resetting the head restraints, have this work carried out at a qualified specialist workshop, e.g. a Mercedes-Benz Service Centre.

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Resetting tool

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Guide

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To press back head restraint cushion

	Take resetting tool out of the Owner's Manual wallet.
	Insert resetting tool into guide between the head restraint cushion and the rear cover of the head restraint.
	Press resetting tool downwards until you hear the head restraint deployment mechanism engage.
	Pull out resetting tool .
	Firmly press back head restraint cushion until it engages.
	Repeat this procedure for the second head restraint.