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Towing and tow-starting
Points to remember
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If you tow the vehicle, you must use a rigid towing bar if:
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the engine is not running
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there is a brake system malfunction
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the voltage supply or the vehicle's electrical system is damaged
There is no power assistance for the steering when the engine is not running.
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The vehicle is braked when HOLD is activated. Therefore, deactivate HOLD if the vehicle is to be towed.
If you tow or tow-start another vehicle, its weight must not exceed the maximum permissible gross vehicle weight of your vehicle.
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It is better to have the vehicle transported than to have it towed.
When towing, observe the legal requirements in all countries concerned.
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When towing, pull away slowly and without jerking. If the tractive power is too high, the vehicles could be damaged. Do not use the towing eye for recovery.
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You may tow the vehicle for a maximum of 50 km. A towing speed of 50 km/h must not be exceeded.
With towing distances over 50 km, the entire vehicle needs to be lifted up and transported.
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Only secure the tow cable or towing bar to the towing eyes. You may otherwise damage the vehicle.
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Vehicles with an automatic transmission must not be tow-started.
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If the engine does not start, try jump-starting it more.
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If it is not possible to jump-start the vehicle, have it towed to the nearest qualified specialist workshop, e.g. a Mercedes-Benz Service Centre.
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If the vehicle has suffered transmission damage, only tow it with the propeller shaft disconnected.
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The selector lever must be in position N on vehicles with automatic transmission.
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If you are towing the vehicle over a considerable distance, this may only be done with the rear axle raised.
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The ignition must be switched off if you are towing the vehicle with the front/rear axle raised. Intervention by ESP® could otherwise damage the brake system.
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Before towing the vehicle, make sure that the battery is connected and charged. Otherwise:
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You cannot switch on the ignition
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You cannot move the selector lever to N
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You have no support when braking
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Switch off the automatic locking feature before the vehicle is towed more. You could otherwise be locked out when pushing or towing the vehicle.
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Towing the vehicle
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You may tow the vehicle for a maximum of 50 km. A towing speed of 50 km/h must not be exceeded.
With towing distances over 50 km, the entire vehicle needs to be lifted up and transported.
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The engine must be switched off (key in ignition lock in position 0 or position 1) if the vehicle is being towed with the rear axle raised or if the parking brake is being tested on a dynamometer. Intervention by ESP® could otherwise damage the brake system.
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Turn the key to position 2 in the ignition lock.
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Move the selector lever to N.
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Removing the towing eye
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Take the wheel wrench from the vehicle tool kit more.
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Insert the wheel wrench handle into the towing eye and turn it anti-clockwise.
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Unscrew the towing eye.
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Replace the cover and press it until it engages.
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Return the towing eye and the wheel wrench to the vehicle tool kit.
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Transporting the vehicle
The towing eyes can be used to pull the vehicle onto a trailer or transporter for transporting purposes.
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Only lash the vehicle down by the wheels or wheel rims, not by parts of the vehicle such as axle or steering components. The vehicle could otherwise be damaged.
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Turn the key to position 2 in the ignition lock.
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Move the selector lever to N.
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