Locking/unlocking in an emergency
Emergency key
If the vehicle can no longer be unlocked or locked with the key or the KEYLESS GO key*, use the emergency key element.
If you use the emergency key element to unlock and open the driver's door, the anti-theft alarm system* will be triggered more.
There are several ways to turn off the alarm:
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Press the  or  button on the key.
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or |
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Insert the key into the ignition lock.
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or |
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Press the KEYLESS GO button* in the ignition lock. The KEYLESS GO key* must be in the vehicle.
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or |
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Lock or unlock the vehicle using KEYLESS GO*. The KEYLESS GO key* must be outside the vehicle.
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Releasing and removing the emergency key element
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 | Release catch |
 | Emergency key element |
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Unlocking the vehicle
If the vehicle can no longer be unlocked centrally with the key or the KEYLESS GO key*:
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Remove the emergency key element from the key more.
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 | To unlock |
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Insert the emergency key element into the lock of the driver's door as far as it will go.
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Firmly turn the emergency key element anti-clockwise as far as it will go to position and hold it in this position.
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On right-hand-drive vehicles, turn the emergency key element clockwise.
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Pull the door handle firmly.
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The locking knob pops up.
The door is unlocked.
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Turn the emergency key element back and remove it.
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Pull the door handle again.
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Locking the vehicle
If the vehicle can no longer be locked centrally with the key or
the KEYLESS GO key*:
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Close the
front-passenger door, the rear door on the front-passenger side and the
tailgate.
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Open the driver's
door and the rear door on the driver's side.
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Press the locking
button on the driver's door
more.
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The locking knobs
in the front-passenger door and in the rear doors drop
down.
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Press the locking
knobs in the front-passenger and rear doors down manually if
necessary.
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Exit the
vehicle.
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Close the driver's
door.
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Enter the vehicle
through the rear door on the driver's side.
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Push the locking
pin in the driver's door down from the inside.
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Exit the
vehicle.
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Ensure that you
have the vehicle key on your person and that it is not left in the vehicle, as
the vehicle will be locked after the next step.
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Close the rear door
on the driver's side.
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The vehicle is
locked.
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Emergency fuel filler flap release
 | Risk of injury |
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The edges on the inside of the vehicle body can be sharp. You could injure yourself when using the fuel filler flap emergency release. Avoid contact with the edges on the inside of the vehicle body.
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The emergency release is located behind the right-hand side trim panel in the luggage compartment.
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Open the tailgate.
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Open the right-hand side trim panel more.
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| Emergency release |
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Pull emergency release in the direction of the arrow.
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The fuel filler flap is unlocked.
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Open the fuel filler flap.
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