S-Class - Interactive Owner's Manual

Telephone*

Safety notes

Risk of accident

Observe the legal requirements of the country in which you are currently driving regarding operating mobile communications equipment in a vehicle.

If it is permitted by law to operate communications equipment while the vehicle is in motion, you must only do so when the traffic situation allows. You could otherwise be distracted from the traffic conditions, cause an accident and injure yourself and others.

Two-way radios and fax equipment used without low-reflection exterior aerials can interfere with the vehicle's electronics and thereby jeopardise the operating safety of the vehicle and your safety. You must therefore only use this equipment if it is correctly connected to a separate reflection-free exterior aerial.

Risk of accident

For reasons of safety, only use hands-free mode if you use the telephone while the vehicle is in motion.

If you use hands-free mode to make a call, you must continue to drive carefully, close all the windows and prevent any disruptive noises.

 

General notes

Calls disconnected while the vehicle is in motion

A call may be disconnected if:

  • there is insufficient GSM network coverage in certain areas

  • you move from one GSM transmitter/receiver area (GSM cell) into another and no channels are free

  • you use a SIM card which is not compatible

Operating options

If the mobile phone is inserted in the bracket, you can operate the phone using the following devices:

  • Mobile phone keypad

  • COMAND/telephone keypad

  • Multi-function steering wheel

  • Linguatronic*

  • Rear-compartment handset*

  • Bluetooth headset*

In order for the functions described in this section to work correctly, the Bluetooth headset* must be linked to COMAND. It must not be linked to the mobile phone.

The descriptions in this section assume that the mobile phone is inserted in the bracket. Exceptions to this are clearly stated.

Unless otherwise indicated, the descriptions and illustrations in this section refer to COMAND and the telephone keypad.

Operation using the mobile phone, Linguatronic*, the rear-compartment handset* and the Bluetooth headset* is described in the respective separate Operating Instructions.

Display of telephone numbers and names

COMAND can display the telephone number and the name of the caller, e.g. for an incoming call and also in other menus or displays.

For the telephone number to be displayed, the caller must send their telephone number.

This is also the case for name displays. For this, the telephone number and the name of the caller must also be stored in the phone book.

Function restrictions

You will not be able to use the telephone, or you may have to wait a while, in the following situations:

  • If the telephone has not or not yet logged into the network

    The telephone automatically tries to log into a network. If no network is available, you will not be able to make even an emergency call. If you attempt to make an outgoing call, the No network message will appear for a short while.

  • If the mobile phone is not inserted in the bracket

 

Switching the telephone on/off

  

To switch on: insert the mobile phone into the bracket when COMAND is switched on.

or
  

Switch on the mobile phone ( mobile phone operating instructions).

or
  

Select Telephone Telephone Telephone on.

  

To switch off: select Telephone Telephone Telephone off.

or
  

Switch off the mobile phone ( mobile phone operating instructions).

 

Telephone keypad

Telephone keypad
Folding cover

Using the telephone keypad, you can:

  • Enter numbers and special characters

  • Reject, accept, connect and end calls

  

To enter characters: select Telephone.

  

Fold up cover .

  

Enter the characters using buttons to .

Press the button once for the * character. Press the button twice briefly for the + character.

  

To delete individual characters: press the button.

  

To delete an entire word or number: press and hold the button until the entire word or number has been deleted.

Calling voicemail

If your service provider supports this function you can call your voicemail.

  

Press and hold the on the telephone keypad.

 

COMAND dials the number of your voicemail.

 

Emergency call

The following conditions must be fulfilled in order to make an emergency call:

  • Phone switched on

  • Available mobile network

  • Valid SIM card in the phone (not necessary in all mobile networks)

The 112 emergency call number is a public service. Any misuse is punishable by law.

  

Enter the emergency call number while entering the PIN/PIN2, PUK/PUK2 or unlock code.

Entering using the COMAND controller

  

Select Telephone 112.

Entering using the telephone keypad

  

Enter the digits.

  

Press the button.

Entering the emergency call number after entering PIN/PIN2, or the unlock code

Entering using the COMAND controller
  

Select Telephone.

  

Select all of the digits in sequence.

  

Select .

Entering using the telephone keypad
  

Enter the digits.

  

Press the button.

Confirming the emergency call

Once you have entered the digits, you will see a prompt asking whether the emergency call number should be dialled.

  

Use the COMAND controller to select Yes.

 

The telephone makes the connection.

 

Entering the PIN

Entering the PIN using the COMAND controller

  

Select Telephone.

  

To enter: select the digits one by one.

  

To delete digits: select and briefly press .

  

To delete an entire number: select and press until the entire number has been deleted.

  

To confirm an entry: select .

Entering using the telephone keypad

  

To enter: enter the digits.

  

To confirm the entry: use the COMAND controller to select .

or
  

Press the button.

 

Entering the PIN2

You may have to enter the PIN2 if you want to use the telephone's special functions. A corresponding message appears in the display.

 

Entering the PUK/PUK2

If you enter the PIN or PIN2 incorrectly three times, the SIM card will be locked. A corresponding message appears in the display. It is necessary to enter the PUK/PUK2 to unlock it.

 

Entering the unlock code

Many mobile phones can be protected from unauthorised use with an unlock code ( Mobile phone operating instructions). If you wish to use the phone functions when the unlock code is active, a display appears requesting that you enter the unlock code. You can only use the telephone functions after entering the unlock code.

  

Proceed in the same way as when entering the PIN more.

 

Menu overview

Name

Data/Connections

Call lists

SMS

DTMF

Microphone on/off

To display the COMAND phone book

  • Address book

  • Bluetooth

Display call list selection:

  • Missed calls

  • Incoming calls

  • Calls dialled

Call up the text message menu

Send numerical sequence

Switch hands-free microphone on/off

 

Basic menu

  

To call up the basic menu: select Telephone.

or
  

In the telephone menu, press the Back button repeatedly until you see the basic menu.

or
  

Press the button on the telephone keypad.

If you press the button when the basic telephone menu has already been called up, the Calls dialled call list will appear.

Numbers/characters to enter telephone number
To display the COMAND phone book
To call up the SMS menu
To display the call list selection
To call up Bluetooth settings or the address book
 

Call lists

COMAND can display the following call lists:

  • Missed calls

  • Incoming calls

  • Calls dialled

Displaying missed calls in the COMAND display is not supported by all mobile phones.

Calling up a list

  

Select Call lists from the basic telephone menu.

  

Select Calls missed or Incoming calls or Calls dialled.

 

The corresponding list appears.

To close the list
To change the list view
To call up options

List of incoming calls

  

To change the list display: select 123 or ABC.

 

The display changes to telephone number or name display.

  

To close the list: select Back.

  

To select a list entry: slide or turn .

Displaying details about a list entry

COMAND can also show a shortened list entry in full.

  

Select the list entry.

  

Select Options Details.

 

The detailed view appears.

  

To close the detailed view: slide or turn .

Storing a list entry which has not yet been stored

List entries which have not yet been stored are displayed as telephone numbers.

List entries which have already been stored are displayed as names. They are either stored in the address book or in the phone book on the mobile phone. Entries stored in the phone book on the mobile phone can also be stored in the address book.

Storing as a new entry in the address book
  

Select the list entry.

  

Select Options Save New entry.

Save has no function if the selected list entry is already stored in the address book.

  

Select a number category, e.g. Home.

  

Select a telephone category, e.g. Landline telephone number.

  

Select Save.

 

The input menu appears with the data fields. The data field for the telephone number is filled in automatically. The data field for the surname is also filled in automatically if the entry to be stored contains a name.

Data field
Input mark (cursor)
Input characters
  

Proceed from the step "To change the data field" in the "Creating a new address book entry" section more.

Adding to an existing entry in the address book
  

Select the list entry.

  

Select Options Save Add.

Save has no function if the selected list entry is already stored.

  

Select a number category, e.g. Home.

  

Select a telephone category, e.g. Landline telephone number.

  

Select Save.

 

The search menu for address book entries appears.

  

Search for the desired entry.

There is a detailed description of how to search for an address book entry in the Searching for an address book entry section more.

  

Press when you have finished searching.

 

COMAND stores the data if there are fewer than four numbers assigned to the entry you are searching for in the selected number category.

If four numbers are stored for the entry you are searching for, a prompt will appear asking whether you wish to overwrite one of the existing numbers.

  

Select Yes or No.

 

If Yes is selected, a selection list with the four existing numbers appears.

  

Select the number to be overwritten.

 

COMAND overwrites the selected number with the new data.

 

Incoming call

  

To reject: select Reject.

or
  

Press the button on the telephone keypad or the multi-function steering wheel.

  

To accept: select Accept.

or
  

Press the button on the telephone keypad or the multi-function steering wheel.

 

Once you have accepted the call, you can conduct your telephone conversation in hands-free mode. You can adjust the volume more. You will find further information about the functions in the "Single call connection" section more.

You can also accept a call if the COMAND display is showing a display other than the telephone mode. Once you have accepted the call, the COMAND display shows telephone mode.

 

Outgoing call

Entering the telephone number using the COMAND controller

  

Call up the basic telephone menu more.

  

To enter digits: select all digits one by one.

  

To delete individual digits: select and briefly press .

  

To delete an entire phone number: select and press until the phone number has been deleted.

  

To connect a call: select SEND.

Entering a telephone number using the telephone keypad

  

Call up the basic telephone menu more.

  

Enter the digits.

  

To connect a call: press the button.

Redialling

  

Call up the basic telephone menu more.

  

Use the COMAND controller to select SEND.

or
  

Press the button on the telephone keypad.

 

The list of dialled numbers appears. The most recently dialled number is at the top.

  

Select the desired call.

  

To connect a call: press .

Connecting a call to an entry on a call list or in the COMAND phone book

  

Call up a call list and select an entry more.

or
  

Call up the COMAND phone book and select an entry more.

  

To connect a call: press .

 

Single call connection

Person you are calling
Icon for active telephone connection
Telephone provider and signal strength display
To switch hands-free microphone on or off
Length of call display
To send character strings
To end a call

Switching the hands-free microphone on or off

  

Call up the basic telephone menu more.

  

To switch off: select Mike off.

or
  

Press the  button.

 

If the microphone is switched off, the  icon appears in the main area.

or
  

To switch on: select Mike on.

or
  

Press the  button.

 

The  icon goes out.

Sending a character string

This function is not supported by all mobile phones.

Answering machines or other devices can be controlled by the character strings, e.g. for remote query functions.

  

Select Telephone DTMF.

 

The DTMF dialling display appears.

Back to the call display
Character entry
To call up the phone book
  

To send individual characters: select the desired characters.

or
  

Press the corresponding button on the telephone keypad.

 

Each character you select appears in the main area and is sent immediately.

  

To send a phone book entry as a character string: select Name.

  

Select the desired phone book entry.

 

The entry is immediately sent as a character string.

  

To switch back to the call display: select Back.

Rejecting or accepting a waiting call

The Call waiting function must be supported by the telephone provider and be enabled.

If you have a call in progress and receive another call, the call waiting display will appear. You will also hear a ringing tone.

  

To reject: select Reject.

or
  

Press the button on the telephone keypad or the multi-function steering wheel.

  

To accept: select Accept.

or
  

Press the button on the telephone keypad or the multi-function steering wheel.

If you accept the waiting call using the COMAND controller, the telephone keypad, the multi-function steering wheel, Linguatronic* or the Bluetooth headset*, the current call will be ended.

If you accept the waiting call using the mobile phone or the rear-compartment handset*, the current call will be put on hold. You will then have two calls, with the accepted call as the active call.

 

Two calls

Connecting a second call actively

The function must be supported by the telephone provider and be enabled.

In addition to accepting a waiting call, you can also connect a second call actively. You can only operate this function using the mobile phone or the rear-compartment handset* ( mobile phone or rear-compartment handset* operating instructions).

Call on hold
Active call
Ending all calls

Switching between two calls (toggling)

You can only operate this function using the mobile phone or the rear-compartment handset* ( mobile phone or rear-compartment handset* operating instructions).

Ending all calls

  

Call up the basic telephone menu more and select End all.

or
  

Press the button on the telephone keypad or the multi-function steering wheel.

You can end only one of the two calls using the mobile phone or rear-compartment handset* ( mobile phone or rear-compartment handset* operating instructions).

Rejecting/accepting a waiting call

The function must be supported by the telephone provider and be enabled.

If you already have two active calls and receive another call, the call waiting display will appear. You will also hear a ringing tone.

  

To reject: select Reject.

or
  

Press the button on the telephone keypad or the multi-function steering wheel.

  

To accept: select Accept.

or
  

Press the button on the telephone keypad or the multi-function steering wheel.

If you accept the waiting call using the COMAND controller, the telephone keypad, the multi-function steering wheel, Linguatronic* or the Bluetooth headset*, both current calls will be ended.

 

Conference functions

The function must be supported by the telephone provider and be enabled.

You can only operate these functions using the mobile phone or the rear-compartment handset* ( mobile phone or rear-compartment handset* operating instructions).

Exception: the "End all calls" function more.

 

Transferring a call

Between the hands-free mode and the Bluetooth headset*

  

Make sure that Bluetooth is activated and the Bluetooth headset* is authorised more.

Transferring to the Bluetooth headset*
  

Press the PTT button (push to talk) on the Bluetooth headset* ( headset operating instructions).

 

You can use all those functions which are accessible during a single call connection more.

Exception: the function for switching the hands-free microphone on or off more.

If you were not able to transfer the call, press the PTT button again.

Transferring back to hands-free mode
  

Press the PTT button on the Bluetooth headset* twice in quick succession ( headset operating instructions).

Between hands-free mode and the rear-compartment handset*

Transferring to the rear-compartment handset*
  

The rear-compartment handset* is inserted in the bracket: take the handset out of the bracket.

  

The rear-compartment handset* is not inserted in the bracket: select Hold and then Resume.

 

In both cases, the Private call display will appear in the COMAND display. Subsequent operation is only possible using the rear-compartment handset*.

Transferring back to hands-free mode
  

Insert the rear-compartment handset* into the bracket during a call.

The "Automatic hands-free" setting must be activated on the rear-compartment handset* ( rear-compartment handset* operating instructions).

From hands-free mode or the rear-compartment handset* to the mobile phone

  

Take the mobile phone out of the bracket.

 

The No telephone inserted display appears in the COMAND display. Subsequent operation is only possible using the mobile phone.

From the mobile phone to hands-free mode

  

Insert the mobile phone into the bracket.

 

Once the call has been transferred to hands-free mode, all the functions will be available to you which are described in the "Functions during a single call connection" section more.

 

Phone book

The COMAND phone book contains all address book entries that have at least one telephone number. COMAND also reads the phone book entries stored in the phone book on the mobile phone and displays them in the COMAND phone book.

If there is an entry stored both in the address book and in the phone book of the mobile phone, the COMAND phone book will only display the address book entry.

Calling up the COMAND phone book

  

Select Telephone Name.

 

The COMAND phone book appears.

To change the phone book display
To call up options
Sub-entry icon
Smart speller
Icon for the phone book on the mobile phone
To close the phone book
Voice entry icon

Phone book with name display and smart speller activated

Entries with the icon are from the phone book on the mobile phone; entries without this icon are from the address book.

Entries with the icon are from the address book and have an additional voice entry* (vehicles with Linguatronic* only).

  

To change the phone book display: select 123 or ABC.

 

The display changes to telephone number or name display.

  

To close the phone book: select Back in the smart speller.

Switching from the smart speller to the list

  

Slide repeatedly or press until the smart speller is hidden.

or
  

Select .

Switching from the list to the smart speller

  

Select Back from the list.

Selecting an entry

Selecting with the smart speller
  

Switch from the list to the smart speller if necessary.

  

To change the language for the smart speller: select .

  

Select the desired language.

  

To change the character set for the smart speller: select .

 

Depending on the previous setting, you will change to letters with special characters or to numbers with special characters.

  

To enter characters: select the characters one by one of the entry you are searching for.

  

To delete individual characters: select and briefly press .

 

Each time you enter or delete a character, the closest match will be displayed at the top of the list.

  

To delete an entire entry: select and press until the entire entry has been deleted.

  

To cancel the search: switch from the smart speller to the list.

 

The entry at the top of the list is automatically highlighted.

Selecting with the list
  

Switch from the list to the smart speller if necessary.

  

Turn or slide until the desired entry is highlighted.

Selecting sub-entries
  

Select an address book entry with the icon and press .

 

The icon changes to and the sub-entries are displayed.

Displaying details about an entry

COMAND can also show a shortened entry in full.

  

Select an entry more.

  

Select Options Details.

 

The detailed view appears.

  

To close the detailed view: slide or press .

Starting to dial the number of an entry

  

Select an entry more.

  

Press .

or
  

Press the button on the telephone keypad.

 

A list appears if the entry contains sub-entries.

  

Select the desired sub-entry.

  

Press again.

or
  

Press the button on the telephone keypad.

Creating an entry in the address book

  

Select Options New entry in the COMAND phone book.

  

Select a number category, e.g. Home.

  

Select a telephone category, e.g. Landline telephone number.

  

Select Save.

 

The input menu appears with the data fields.

Data field
Input mark (cursor)
Input characters
  

To switch to a different data field: slide .

or
  

Select or .

  

To enter data into a field: select all characters one by one from input characters .

  

To toggle upper and lower case for the input characters: select or .

  

To change the language for the input characters: select .

  

To change the input characters to symbols: select Symbols.

  

To change the character set for the input characters: select .

  

To move the cursor in the data field: select or .

  

To delete individual characters: select and briefly press .

 

The character to the left of the cursor is deleted.

  

To delete an entire entry: select and press until the entire entry has been deleted.

  

To delete an entry: select .

Deleting an entry

The deletion rules may differ, depending on the entry selected:

  • Complete address book entry selected: the entry is deleted from the COMAND phone book and also from the address book, if the address book entry only contains telephone numbers.

  • Sub-entry of an address book entry selected: the sub-entry is deleted from the COMAND phone book and from the address book.

  

To delete: select an entry more.

  

Select Options Delete.

 

A prompt appears asking whether the entry should be deleted.

  

Select Yes or No.

Storing a phone book entry from the mobile phone in the address book

Storing as a new address book entry
  

Select an entry from the phone book on the mobile phone more.

  

Select Options Save New entry.

  

Select a number category, e.g. Home.

  

Select a telephone category, e.g. Landline telephone number.

  

Select Save.

 

The input menu appears with the data fields. The data field for the telephone number is filled in automatically. The data field for the surname is also filled in automatically if the entry to be imported contains a name.

Data field
Input mark (cursor)
Input characters
  

Proceed from the step "To change the data field" in the "Creating a new address book entry" section more.

Storing in an existing address book entry
  

Select an entry from the phone book on the mobile phone more.

All entries with the icon are entries in the phone book on the mobile phone.

  

Select Options Save Add.

  

Select a number category, e.g. Home.

  

Select a telephone category, e.g. Landline telephone number.

  

Select Save.

 

The search menu for address book entries appears.

  

Search for the desired entry.

There is a detailed description of how to search for an address book entry in the “Searching for an address book entry” section more.

  

Press .

 

COMAND stores the data if there are fewer than four numbers assigned to the entry you are searching for in the selected number category.

If four numbers are stored for the entry you are searching for, a prompt will appear asking whether you wish to overwrite one of the existing numbers.

  

Select Yes or No.

 

If Yes is selected, a selection list with the four existing numbers appears.

  

Select the number to be overwritten.

 

COMAND overwrites the selected number with the new data.

Adding telephone numbers to an address book entry

  

Select the address book entry more.

All entries without the icon are address book entries.

  

Select Options Add tel. no..

  

Select a number category, e.g. Home.

  

Select a telephone category, e.g. Landline telephone number.

  

Select Save.

 

If four numbers are stored for the entry in the selected number category, a prompt will appear asking whether you wish to overwrite one of the existing numbers.

  

Select Yes or No.

 

If you select Yes, a selection list will appear containing the four existing numbers.

  

Select the number to be overwritten.

 

The input menu appears with the data field for entering the new telephone number.

  

To enter digits: select all digits one by one from the input characters.

  

To move the cursor in the data field: select or .

  

To delete individual digits: select and briefly press .

 

The digit to the left of the cursor is deleted.

  

To delete an entire number: select and press until the entire number has been deleted.

  

To save the entry: select .

 

Address book

General notes

The address book contains the entries that are stored in the address book itself. These entries are permanently available. The address book is also able to display entries from the phone book on the mobile phone. These entries are temporary and can only be viewed if the mobile phone is inserted in the bracket*.

Calling up the address book

  

Select Telephone Data/Connections Address book.

  

To select an entry: slide and select the main area.

  

Slide or turn .

or
  

Use input characters to search for an entry more.

Creating a new address book entry

In navigation mode*, you can transfer the details of a destination you have entered to an address book entry.

When you enter an address, the spelling of the town and street must be identical to that of the destination entered in navigation mode* so that this entry can be used for route guidance*.

The name of the country in the address book can be spelled as follows so that it matches the data on the digital map:

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