Telephone*
Safety notes
 | Risk of accident |
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Observe the legal requirements of the country in which you are currently driving regarding operating mobile communications equipment in a vehicle.
If it is permitted by law to operate communications equipment while the vehicle is in motion, you must only do so when the traffic situation allows. You could otherwise be distracted from the traffic conditions, cause an accident and injure yourself and others.
Two-way radios and fax equipment used without low-reflection exterior aerials can interfere with the vehicle's electronics and thereby jeopardise the operating safety of the vehicle and your safety. You must therefore only use this equipment if it is correctly connected to a separate reflection-free exterior aerial.
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 | Risk of accident |
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For reasons of safety, only use hands-free mode if you use the telephone while the vehicle is in motion.
If you use hands-free mode to make a call, you must continue to drive carefully, close all the windows and prevent any disruptive noises.
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General notes
Calls disconnected while the vehicle is in motion
A call may be disconnected if:
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there is insufficient GSM network coverage in certain areas
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you move from one GSM transmitter/receiver area (GSM cell) into another and no channels are free
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you use a SIM card which is not compatible
Operating options
If the mobile phone is inserted in the bracket, you can operate the phone using the following devices:
In order for the functions described in this section to work correctly, the Bluetooth headset* must be linked to COMAND. It must not be linked to the mobile phone.
The descriptions in this section assume that the mobile phone is inserted in the bracket. Exceptions to this are clearly stated.
Unless otherwise indicated, the descriptions and illustrations in this section refer to COMAND and the telephone keypad.
Operation using the mobile phone, Linguatronic*, the rear-compartment handset* and the Bluetooth headset* is described in the respective separate Operating Instructions.
Display of telephone numbers and names
COMAND can display the telephone number and the name of the caller, e.g. for an incoming call and also in other menus or displays.
For the telephone number to be displayed, the caller must send their telephone number.
This is also the case for name displays. For this, the telephone number and the name of the caller must also be stored in the phone book.
Function restrictions
You will not be able to use the telephone, or you may have to wait a while, in the following situations:
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If the telephone has not or not yet logged into the network
The telephone automatically tries to log into a network. If no network is available, you will not be able to make even an emergency call. If you attempt to make an outgoing call, the No network message will appear for a short while.
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If the mobile phone is not inserted in the bracket
Switching the telephone on/off
Telephone keypad
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 | Telephone keypad |
 | Folding cover |
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Using the telephone keypad, you can:
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Enter numbers and special characters
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Reject, accept, connect and end calls
Calling voicemail
If your service provider supports this function you can call your voicemail.
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Press and hold the on the telephone keypad.
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COMAND dials the number of your voicemail.
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Emergency call
The following conditions must be fulfilled in order to make an emergency call:
The 112 emergency call number is a public service. Any misuse is punishable by law.
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Enter the emergency call number while entering the PIN/PIN2, PUK/PUK2 or unlock code.
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Entering using the COMAND controller
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Select Telephone 112.
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Entering using the telephone keypad
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Enter the digits.
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Press the button.
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Entering the emergency call number after entering PIN/PIN2, or the unlock code
Entering using the COMAND controller
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Select Telephone.
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Select all of the digits in sequence.
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Select .
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Entering using the telephone keypad
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Enter the digits.
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Press the button.
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Confirming the emergency call
Once you have entered the digits, you will see a prompt asking whether the emergency call number should be dialled.
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Use the COMAND controller to select Yes.
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The telephone makes the connection.
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Entering the PIN
Entering the PIN using the COMAND controller
Entering using the telephone keypad
Entering the PIN2
You may have to enter the PIN2 if you want to use the telephone's special functions. A corresponding message appears in the display.
Entering the PUK/PUK2
If you enter the PIN or PIN2 incorrectly three times, the SIM card will be locked. A corresponding message appears in the display. It is necessary to enter the PUK/PUK2 to unlock it.
Entering the unlock code
Many
mobile phones can be protected from unauthorised use with an unlock code
(
Mobile
phone operating instructions). If you wish to use the phone functions when the
unlock code is active, a display appears requesting that you enter the unlock
code. You can only use the telephone functions after entering the unlock
code.
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Proceed in the same
way as when entering the PIN
more.
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Menu overview
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Name
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Data/Connections
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Call lists
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SMS
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DTMF
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Microphone on/off
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To display the COMAND phone book
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Display call list selection:
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Missed calls
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Incoming calls
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Calls dialled
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Call up the text message menu
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Send numerical sequence
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Switch hands-free microphone on/off
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Call lists
COMAND can display the following call lists:
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Missed calls
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Incoming calls
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Calls dialled
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Displaying missed calls in the COMAND display is not supported by all mobile phones.
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Calling up a list
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Select Call lists from the basic telephone menu.
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Select Calls missed or Incoming calls or Calls dialled.
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The corresponding list appears.
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 | To close the list |
 | To change the list view |
 | To call up options |
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List of incoming calls
Displaying details about a list entry
COMAND can also show a shortened list entry in full.
Storing a list entry which has not yet been stored
List entries which have not yet been stored are displayed as telephone numbers.
List entries which have already been stored are displayed as names. They are either stored in the address book or in the phone book on the mobile phone. Entries stored in the phone book on the mobile phone can also be stored in the address book.
Storing as a new entry in the address book
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Save has no function if the selected list entry is already stored in the address book.
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Select a number category, e.g. Home.
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Select a telephone category, e.g. Landline telephone number.
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Select Save.
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The input menu appears with the data fields. The data field for the telephone number is filled in automatically. The data field for the surname is also filled in automatically if the entry to be stored contains a name.
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 | Data field |
 | Input mark (cursor) |
 | Input characters |
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Proceed from the step "To change the data field" in the "Creating a new address book entry" section more.
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Adding to an existing entry in the address book
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Save has no function if the selected list entry is already stored.
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Select a number category, e.g. Home.
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Select a telephone category, e.g. Landline telephone number.
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Select Save.
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The search menu for address book entries appears.
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Search for the desired entry.
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There is a detailed description of how to search for an address book entry in the Searching for an address book entry section more.
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Press when you have finished searching.
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COMAND stores the data if there are fewer than four numbers assigned to the entry you are searching for in the selected number category.
If four numbers are stored for the entry you are searching for, a prompt will appear asking whether you wish to overwrite one of the existing numbers.
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Select Yes or No.
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If Yes is selected, a selection list with the four existing numbers appears.
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Select the number to be overwritten.
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COMAND overwrites the selected number with the new data.
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Incoming call
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To reject: select Reject.
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or |
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Press the button on the telephone keypad or the multi-function steering wheel.
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To accept: select Accept.
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or |
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Press the button on the telephone keypad or the multi-function steering wheel.
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Once you have accepted the call, you can conduct your telephone conversation in hands-free mode. You can adjust the volume more. You will find further information about the functions in the "Single call connection" section more.
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You can also accept a call if the COMAND display is showing a display other than the telephone mode. Once you have accepted the call, the COMAND display shows telephone mode.
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Outgoing call
Entering the telephone number using the COMAND controller
Entering a telephone number using the telephone keypad
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Call up the basic telephone menu more.
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Enter the digits.
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To connect a call: press the button.
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Redialling
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Call up the basic telephone menu more.
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Use the COMAND controller to select SEND.
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or |
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Press the button on the telephone keypad.
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The list of dialled numbers appears. The most recently dialled number is at the top.
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Select the desired call.
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To connect a call: press .
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Connecting a call to an entry on a call list or in the COMAND phone book
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Call up a call list and select an entry more.
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or |
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Call up the COMAND phone book and select an entry more.
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To connect a call: press .
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Conference functions
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The function must be supported by the telephone provider and be enabled.
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You can only operate these functions using the mobile phone or the rear-compartment handset* (
mobile phone or rear-compartment handset* operating instructions).
Exception: the "End all calls" function more.
Transferring a call
Between the
hands-free mode and the Bluetooth headset*
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Make sure that
Bluetooth is activated and the Bluetooth headset* is authorised
more.
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Transferring to
the Bluetooth headset*
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Press the PTT
button (push to talk) on the Bluetooth headset* ( headset operating
instructions).
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You can use all
those functions which are accessible during a single call connection
more.
Exception: the
function for switching the hands-free microphone on or off
more.
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If you were not
able to transfer the call, press the PTT button again.
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Transferring
back to hands-free mode
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Press the PTT
button on the Bluetooth headset* twice in quick succession ( headset operating
instructions).
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Between hands-free mode and
the rear-compartment handset*
Transferring to
the rear-compartment handset*
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The
rear-compartment handset* is
inserted in the bracket: take the handset out of the
bracket.
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The
rear-compartment handset* is
not inserted in the bracket: select
Hold and then
Resume.
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In both cases, the
Private call display will
appear in the COMAND display. Subsequent operation is only possible using the
rear-compartment handset*.
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Transferring
back to hands-free mode
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Insert the
rear-compartment handset*
into the bracket during a call.
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The "Automatic
hands-free" setting must be activated on the rear-compartment handset* ( rear-compartment handset* operating
instructions).
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From hands-free mode or the
rear-compartment handset* to
the mobile phone
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Take the mobile
phone out of the bracket.
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The
No
telephone inserted display appears in the COMAND display. Subsequent
operation is only possible using the mobile phone.
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From the mobile
phone to hands-free mode
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Insert the mobile
phone into the bracket.
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Once the call has
been transferred to hands-free mode, all the functions will be available to you
which are described in the "Functions during a single call connection" section
more.
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Phone book
The COMAND phone book contains all address book entries that have at least one telephone number. COMAND also reads the phone book entries stored in the phone book on the mobile phone and displays them in the COMAND phone book.
If there is an entry stored both in the address book and in the phone book of the mobile phone, the COMAND phone book will only display the address book entry.
Calling up the COMAND phone book
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Select Telephone Name.
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The COMAND phone book appears.
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 | To change the phone book display |
 | To call up options |
 | Sub-entry icon |
 | Smart speller |
 | Icon for the phone book on the mobile phone |
 | To close the phone book |
 | Voice entry icon |
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Phone book with name display and smart speller activated
Entries with the
icon are from the phone book on the mobile phone; entries without this icon are from the address book.
Entries with the
icon are from the address book and have an additional voice entry* (vehicles with Linguatronic* only).
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To change the phone book display: select 123 or ABC.
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The display changes to telephone number or name display.
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To close the phone book: select Back in the smart speller.
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Switching from the smart speller to the list
Switching from the list to the smart speller
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Select Back from the list.
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Selecting an entry
Selecting with the smart speller
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Switch from the list to the smart speller if necessary.
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To change the language for the smart speller: select .
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Select the desired language.
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To change the character set for the smart speller: select .
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Depending on the previous setting, you will change to letters with special characters or to numbers with special characters.
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To enter characters: select the characters one by one of the entry you are searching for.
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To delete individual characters: select and briefly press .
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Each time you enter or delete a character, the closest match will be displayed at the top of the list.
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To delete an entire entry: select and press until the entire entry has been deleted.
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To cancel the search: switch from the smart speller to the list.
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The entry at the top of the list is automatically highlighted.
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Selecting with the list
Selecting sub-entries
Displaying details about an entry
COMAND can also show a shortened entry in full.
Starting to dial the number of an entry
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Select an entry more.
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Press .
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or |
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Press the button on the telephone keypad.
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A list appears if the entry contains sub-entries.
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Select the desired sub-entry.
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Press again.
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or |
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Press the button on the telephone keypad.
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Creating an entry in the address book
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Select Options New entry in the COMAND phone book.
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Select a number category, e.g. Home.
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Select a telephone category, e.g. Landline telephone number.
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Select Save.
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The input menu appears with the data fields.
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 | Data field |
 | Input mark (cursor) |
 | Input characters |
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Deleting an entry
The deletion rules may differ, depending on the entry selected:
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Complete address book entry selected: the entry is deleted from the COMAND phone book and also from the address book, if the address book entry only contains telephone numbers.
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Sub-entry of an address book entry selected: the sub-entry is deleted from the COMAND phone book and from the address book.
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To delete: select an entry more.
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Select Options Delete.
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A prompt appears asking whether the entry should be deleted.
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Select Yes or No.
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Storing a phone book entry from the mobile phone in the address book
Storing as a new address book entry
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Select an entry from the phone book on the mobile phone more.
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Select Options Save New entry.
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Select a number category, e.g. Home.
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Select a telephone category, e.g. Landline telephone number.
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Select Save.
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The input menu appears with the data fields. The data field for the telephone number is filled in automatically. The data field for the surname is also filled in automatically if the entry to be imported contains a name.
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 | Data field |
 | Input mark (cursor) |
 | Input characters |
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Proceed from the step "To change the data field" in the "Creating a new address book entry" section more.
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Storing in an existing address book entry
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Select an entry from the phone book on the mobile phone more.
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All entries with the icon are entries in the phone book on the mobile phone.
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Select Options Save Add.
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Select a number category, e.g. Home.
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Select a telephone category, e.g. Landline telephone number.
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Select Save.
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The search menu for address book entries appears.
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Search for the desired entry.
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There is a detailed description of how to search for an address book entry in the “Searching for an address book entry” section more.
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Press .
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COMAND stores the data if there are fewer than four numbers assigned to the entry you are searching for in the selected number category.
If four numbers are stored for the entry you are searching for, a prompt will appear asking whether you wish to overwrite one of the existing numbers.
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Select Yes or No.
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If Yes is selected, a selection list with the four existing numbers appears.
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Select the number to be overwritten.
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COMAND overwrites the selected number with the new data.
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Adding telephone numbers to an address book entry
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Select the address book entry more.
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All entries without the icon are address book entries.
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Select Options Add tel. no..
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Select a number category, e.g. Home.
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Select a telephone category, e.g. Landline telephone number.
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Select Save.
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If four numbers are stored for the entry in the selected number category, a prompt will appear asking whether you wish to overwrite one of the existing numbers.
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Select Yes or No.
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If you select Yes, a selection list will appear containing the four existing numbers.
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Select the number to be overwritten.
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The input menu appears with the data field for entering the new telephone number.
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To enter digits: select all digits one by one from the input characters.
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To move the cursor in the data field: select or .
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To delete individual digits: select and briefly press .
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The digit to the left of the cursor is deleted.
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To delete an entire number: select and press until the entire number has been deleted.
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To save the entry: select .
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Address book
General notes
The address book
contains the entries that are stored in the address book itself. These entries
are permanently available. The address book is also able to display entries
from the phone book on the mobile phone. These entries are temporary and can
only be viewed if the mobile phone is inserted in the bracket*.
Calling up the address book
Creating a new address book
entry
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In navigation
mode*, you can transfer the
details of a destination you have entered to an address book entry.
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When you enter an
address, the spelling of the town and street must be identical to that of the
destination entered in navigation mode* so that this entry can be used for
route guidance*.
The name of the country in
the address book can be spelled as follows so that it matches the data on the
digital map: