Axor Online Operating Instruction

Maintenance

Introduction to maintenance

Like all other technical equipment, the vehicle requires care and maintenance. The scope and frequency of maintenance work mainly depends on the operating conditions, which can differ widely.

The enclosed Maintenance Booklet contains information on the scope and frequency of maintenance work and notes on warranty, service products and maintenance work.

A qualified specialist workshop, e.g. a Mercedes-Benz Service Centre, will confirm the service work it has carried out in the Maintenance Booklet.

Inspection and maintenance work requires special skills that cannot be acquired by reading these Operating Instructions. It is advisable to have this work carried out by trained and skilled personnel.

Always have maintenance work carried out at a qualified specialist workshop. Mercedes-Benz recommends that you use a Mercedes-Benz Service Centre for this purpose to ensure that maintenance work is carried out using the special skills and tools required. All work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop.

Expert technicians, the latest technical information supplied by the factory along with state-of-the-art tools and facilities ensure that the vehicle is serviced to the highest professional standards.

Risk of injury

Before carrying out maintenance operations and repairs, please make sure that you read the relevant sections of the technical documentation, such as the operating instructions and workshop information.

In particular, you should also familiarise yourself with the legal requirements such as safety at work and accident prevention measures.

You could otherwise fail to recognise dangers and thereby injure yourself or others.

You must secure the vehicle on axle stands of sufficient load bearing capacity if work is being carried out beneath it.

Never use the vehicle jack instead of stands. There is a danger that the jack could give way and the vehicle could slip, resulting in personal injuries or material damage.

The vehicle jack is intended only to raise the vehicle for a short time.

Only have maintenance work carried out at a qualified specialist workshop which has the necessary specialist knowledge and tools to carry out the work required.

Mercedes-Benz recommends that you use a Mercedes-Benz Service Centre for this purpose. All work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop.

Environmental note

If circumstances demand that you have to do some maintenance work yourself, you must observe the environmental protection requirements. When disposing of service products, e.g. engine oil, you must comply with the legal requirements. This also concerns all parts, e.g. filters, that have been in contact with service products. For vehicles operated on FAME fuel, you must observe the special instructions on disposing of engine oil. For more information, visit a qualified specialist workshop, e.g. a Mercedes-Benz Service Centre. Dispose of empty containers, cleaning cloths and care products in an environmentally responsible manner. Observe the instructions for care products. Do not let the engine run longer than necessary when stationary.

Replacement parts

Make sure that replacement parts are suitable for the vehicle. In some countries, replacement parts that constitute a modification to the vehicle can result in the invalidation of the vehicle's general operating permit if they:

  • change the type of vehicle approved in the general operating permit

  • create a possible risk for road users

  • adversely affect the emission or noise levels

The use of non-approved parts could impair the vehicle's safety.

 

Telligent® maintenance system (WS)

The Telligent® maintenance system determines the intervals of oil changes on large assemblies and general maintenance work based on the vehicle's operating conditions.

The on-board computer Standard more and the on-board computer Plus more provide a constant overview of the projected service due dates for the vehicle and its assemblies.

An initial message that service work is required appears 14 days before the service due date. Additional messages will appear if the service due date is reached or exceeded more.

The first service message can be programmed to appear between 0 and 30 days before the service due date. Further information is available from any Mercedes-Benz Service Centre.

Confirm the maintenance work that has been carried out in the display of the on-board computer Standard more or the on-board computer Plus more.

If you confirm service work but do not have the work carried out within the specified time, this can lead to increased wear and damage to the vehicle or the assemblies. Only confirm service due dates after the service work has been carried out.

If the work is carried out at a Mercedes-Benz Service Centre, the fact that the work has been carried out professionally will be confirmed in both the on-board computer and the Maintenance Booklet.

 

Maintenance flap

Risk of injury

When opening or closing the maintenance flap, any persons in the swinging range of the maintenance flap could be injured or objects could be damaged.

Make sure that there are no persons or objects standing in the swinging range of the maintenance flap.

Maintenance flap

Opening

  

Pull maintenance flap up in the direction of the arrow.

  

Vehicles without a damper on maintenance flap : release the safety strut from maintenance flap and attach it to the bracket.

Closing

  

Vehicles without a damper on the maintenance flap: remove the safety strut from the bracket.

  

Swing the maintenance flap down.

  

Press on the maintenance flap on the left and right sides until you hear it engage.

  

Vehicles without a damper on maintenance flap : remove the safety strut from the bracket.

  

Swing maintenance flap down.

  

Press maintenance flap on the left and right sides until you hear it engage.

 

Maintenance points under the maintenance flap

For checking the coolant, the fluid level and for topping up when necessary more
Refilling the engine oil more
For checking the hydraulic clutch mechanism, fluid level more
 

Coolant level

Coolant consists of water with antifreeze protection and corrosion inhibitor. Only check the coolant level with the vehicle standing on a level surface and when the engine is cold.

If the fluid level in the coolant expansion tank is too low, will appear on the display. The status indicator also lights up in red.

Checking coolant level and topping up

  

Open the maintenance flap more.

Cap
Min. mark

Coolant expansion tank

Only check the coolant level after the engine has cooled down.

Risk of injury

The cooling system is pressurised. Only unscrew the cap of the coolant expansion tank after the engine has cooled down. You could otherwise be scalded by hot coolant.

Wear gloves and eye protection.

  

Slowly turn cap anticlockwise about half a turn to relieve excess pressure.

  

Unscrew tank cap completely.

The coolant in the expansion tank must reach up to the edge of the filler neck.

Observe the correct coolant mixture ratio and the required water quality.

You will find further information about coolant in the "Service products" section more.

  

Top up the coolant in the expansion tank until it reaches the edge of the filler neck.

  

Replace coolant expansion tank cap and tighten it up to the stop.

  

Run the engine briefly at varying engine speeds.

  

Check the coolant level and top up if necessary.

  

Close the maintenance flap more.

 

Hydraulic clutch mechanism

Hydraulic fluids for the hydraulic clutch mechanism are specified on Sheet no. 345.0 of the Mercedes-Benz specification for service products. No deviation is permitted.

Do not top up with a brake fluid or hydraulic fluids of a different quality grade. Doing so could cause damage to the hydraulic clutch mechanism and limit or invalidate warranty claims.

It is not necessary to renew the hydraulic fluid for the hydraulic clutch mechanism.

Checking the fluid level for the hydraulic clutch mechanism

To determine the hydraulic oil level, check the supply reservoir.

  

Open the maintenance flap more.

Cap
Max. mark
Min. mark

Clutch fluid reservoir

The hydraulic system may be leaking if the oil level in the reservoir of the hydraulic clutch mechanism no longer reaches the minimum mark.

Have the hydraulic system checked and repaired at a qualified specialist workshop.

Mercedes-Benz recommends that you use a Mercedes-Benz Service Centre for this purpose. All work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop.

Make sure that the supply reservoir is filled sufficiently, without exceeding maximum mark .

  

Close the maintenance flap more.

 

Windscreen washer system/headlamp cleaning system

Risk of fire

Windscreen washer concentrate is highly flammable. Fire, naked flames and smoking are prohibited when windscreen washer concentrate is being handled.

Add a commercially available windscreen washer concentrate for summer or winter to the water.

If the fluid level in the windscreen washer system/headlamp cleaning system is too low, appears on the display and the status indicator lights up yellow.

  

Open the driver's door.

Cap

Windscreen washer system/headlamp cleaning system reservoir

  

Pull off cap .

  

Refill the reservoir.

  

Replace and press down cap .

 

Engine oil level

Checking the engine oil level

The oil level in the engine can be checked in the on-board computer Plus more or the on-board computer Standard more.

Check the engine oil level at normal operating temperature, approximately 1 minute after stopping the engine. Check the engine oil level when the engine is cold, approximately 5 to 10 minutes after stopping the engine. If the topping-up quantity is called up too early, the missing quantity displayed may be too large.

Topping up the engine oil

If the engine oil level is too low, the status indicator lights up and appears in the display with the required topping-up quantity.

If the oil level in the engine is too high, the status indicator lights up and appears in the display.

If the engine oil level cannot be displayed correctly, appears in the display with a display message.

Do not add the topping-up quantity shown until has appeared. Then add the complete quantity recommended.

Mercedes-Benz recommends that you add the amount of oil displayed in the on-board computer before starting a long journey.

Cap
Cover

Oil filler neck

  

Open the maintenance flap more.

  

Fold cover forward.

  

Unscrew and remove cap .

  

Top up the oil.

Use only approved engine oils in the specified SAE viscosity classes.

Drain or siphon off excess oil.

Approved engine oils more.

  

Replace cap and screw it on. Make sure it is correctly seated and not leaking.

  

Close the maintenance flap more.

 

Oil level in the automatic transmission

If the indicator lamp is lit or flashing while driving, the temperature of the transmission oil or coolant is too high. The reason for this may be that the transmission oil level is high or too low. If the transmission fluid temperature is too high for a prolonged period, the transmission may be damaged.

Only use approved transmission oils of the specified SAE viscosity classes. Do not overfill the reservoir. Any excess oil must be drained or siphoned off. There is a risk of transmission damage.

High transmission fluid temperature more.

Checking the transmission oil level in the display

Starting the transmission oil level measurement
  

Park the vehicle on flat, level ground.

  

Apply the parking brake.

  

Shift the transmission to the neutral position and let the engine run at idling speed.

  

Press buttons and at the same time.

In display , numbers 8 to 1 appear one after another to ensure that a waiting time of approximately 2 minutes is kept.

Afterwards, a code for the transmission oil level or a fault code appears in the display.

Transmission oil level display

Code

Meaning

oL oK

The transmission oil level is correct.

oL Lo

The transmission oil level is too low.

The number subsequently displayed indicates the transmission oil level that must be filled, for example 01 = 1 litre

oL HI

The transmission oil level is too high.

The number subsequently displayed indicates the transmission oil level that must be drained or siphoned off, for example 01 = 1 litre

Fault code display during the transmission oil level measurement

Code

Meaning/remedy

oL 50

The engine speed is too low.

  

Run engine at idling speed.

oL 59

The engine speed is too high.

  

Run engine at idling speed.

oL 65

Neutral N is not selected in the transmission.

  

Shift the transmission to neutral N.

oL 70

The transmission oil temperature is too low.

  

Leave the engine running until the transmission oil reaches operating temperature.

oL 79

The transmission fluid temperature is too high.

  

Switch off the engine until the transmission oil reaches operating temperature.

oL 89

The vehicle is moving.

  

Stop the vehicle and apply the parking brake.

oL 95

The transmission oil sensor is defective.

  

Check the transmission oil level with the oil dipstick.

  

Have the fault checked at a qualified specialist workshop.

Ending the transmission oil level measurement
  

Press buttons and at the same time or press any gear button.

 

The shift position now appears on the left and the selected gear now appears on the right again in display .

Checking the transmission oil level with the oil dipstick

Oil dipstick
Oil filler neck
Hot range
Cold range
  

Park the vehicle on flat, level ground.

  

Apply the parking brake.

  

Shift the transmission to neutral N.

  

Start the engine and let it run at idling speed for approximately 1 minute.

  

Shift the transmission to D and wait approximately 30 seconds.

  

Shift the transmission to R and wait approximately 30 seconds.

  

Shift the transmission to N and wait approximately 30 seconds.

  

Switch off the engine.

  

Tilt the cab forwards more.

  

Start the engine while the cab is tilted forwards and let it run at idling speed more.

  

Remove oil dipstick from oil filler neck .

At normal transmission operating temperature: the oil level must be within hot range marking on dipstick .

When the transmission is cold: the oil level must be within cold range marking on dipstick .

Check the oil level at normal transmission operating temperature again.

Do not fill the transmission oil above the hot range marking.

  

Check that oil dipstick is secure and tight.

  

Switch off the engine more and tilt the cab back into the drive position more.

 

Vehicle assemblies

Check the assemblies regularly for leaks. If fluid is lost (e. g. there are oil stains where the vehicle was parked), have the cause found and rectified immediately at a qualified specialist workshop which has the necessary specialist knowledge and tools to carry out the work required.

Mercedes-Benz recommends that you use a Mercedes-Benz Service Centre for this purpose. All work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop.

Environmental note

When used improperly, service products are harmful to the environment.

Do not allow service products to run into the sewage system, surface water or into the ground.

 

Checking anti-corrosion protection

The cab is fitted as standard with body cavity protection and underbody protection.

Note that road salt has a corrosive effect. In winter, wash the vehicle more frequently in order to remove salt residue.

  

Frequently examine the vehicle for signs of corrosion damage. Pay special attention to possible damage of compressed-air lines and hydraulic lines.

  

As a precautionary measure, spray the underside of the vehicle with a wax-based protective agent.

  

Repair any damage to the anti-corrosion protection applied at the factory.

 

Batteries

Risk of explosion and injury

Risk of explosion. Explosive oxyhydrogen is produced when batteries are being charged. Only charge the batteries in a well-ventilated area.

Risk of explosion. Avoid creating sparks. Avoid fire, naked flames and do not smoke when handling the battery.

Battery acid is caustic. Wear acid-resistant protective gloves. Any splashes of acid on skin or clothing must be neutralised immediately using soapy water or acid neutraliser and then cleaned with water.

Wear eye protection. When mixing water and acid, the liquid may splash into your eyes. Rinse acid splashes to the eyes immediately with clean water and contact a doctor immediately.

Keep away from children. Children are not able to evaluate the risk involved in handling batteries and acid.

Always observe the safety instructions, protective measures and procedures specified in these Operating Instructions when handling the battery.

Environmental note

Batteries contain pollutants. Do not dispose of used batteries with household rubbish.

Dispose of old batteries in an environmentally responsible manner. Hand in batteries at a specialist workshop, a Mercedes-Benz Service Centre or a collection point for used batteries.

Transport and store full batteries in an upright position. Secure batteries against tipping over during transport. Battery acid may leak out from the vent holes in the cell caps and pollute the environment.

Battery support frame on the side of the chassis - batteries arranged next to each other

Four-axle vehicles: battery support frame on the side of the chassis - batteries arranged on top of each other

Batteries between the longitudinal members - batteries arranged next to each other

The batteries are on the side of the chassis or, on semitrailer tractor vehicles, between the longitudinal members at the rear end of the vehicle, depending on the design.

Disconnecting and reconnecting the batteries

Risk of injury

There is a risk of a short circuit if the positive terminal of the battery comes into contact with vehicle parts when it is connected. This could cause the battery's highly flammable gas mixture to ignite. This could result in serious injury to yourself or others.

  • Do not place any metal objects or tools on the batteries.

  • When disconnecting batteries, always disconnect the negative terminal first and then the positive terminal.

  • When connecting batteries, always connect the positive terminal first and then the negative terminal.

  • Never loosen or disconnect the terminal clamps of the batteries when the engine is running.

Disconnecting the batteries

Vehicles with BlueTec® exhaust gas aftertreatment:

Disconnect the battery no sooner than five minutes after switching off the engine. This time is necessary to ensure correct operation of the exhaust gas aftertreatment system after reconnection.

Semitrailer tractor vehicles with batteries at the rear of the vehicle: batteries are only accessible when the trailer is uncoupled.

  

Remove the vehicle key from the ignition lock.

  

Switch off all electrical consumers.

  

Open and remove the battery cover.

  

Disconnect the negative terminals.

  

Disconnect the positive terminals.

Reconnecting the batteries
  

Remove the vehicle key from the ignition lock.

  

Switch off all electrical consumers.

  

Connect the positive terminals.

Do not interchange the battery terminal clamps.

  

Connect the negative terminals.

  

Refit the battery cover.

After an interruption in power supply (e.g. after reconnecting the batteries) carry out the following tasks:

  

Set the clock in the on-board computer Standard more or on-board computer Plus more.

  

Deactivate the anti-theft protection for the audio equipment (radio) (see the manufacturer's operating instructions).

Checking the battery fluid level

Check the battery fluid level every six months or at the latest after 50,000 km.

The fluid level in each battery cell must be approximately 15 mm above the top of the plate. Observe the minimum/maximum markings on the side of the battery casing.

Tap water reduces battery power output. Add only distilled or de-ionised water. Do not use a metal funnel when adding distilled water. There is a risk of a short circuit.

Risk of explosion

There is a risk of oxyhydrogen forming and the batteries exploding if the oxyhydrogen ignites. Avoid creating sparks. Do not allow naked flames near batteries. Do not smoke.

Max. mark
Min. mark

Battery fluid level (example)

  

Observe the safety instructionsmore.

  

Remove battery cover.

  

On vehicles with batteries arranged on top of each other, the batteries must be removed.

  

Unscrew the cell cap.

  

Check the battery fluid level.

  

Screw the cell caps on again.

  

Vehicles with batteries on top of each other: fit the batteries.

  

Refit the battery cover.

Removing/installing batteries (vehicles with batteries on top of each other)

Risk of injury

Batteries are very heavy. When removing or installing a battery, you could drop the battery and injure yourself or others.

Be careful when removing the battery and ask another person to help you.

  

Observe the safety instructionsmore.

Removing batteries

Only unscrew the outer fixing bolts of the securing frame on the battery carrier when removing the batteries. The inner bolts connect the parts of the securing frame and must not be undone.

Fixing bolts
Securing frame
  

Disconnect the negative and positive terminals on both batteries more.

  

Unscrew fixing bolts .

  

Remove securing frame .

  

Remove the upper battery.

Fixing bolts
Securing frame
  

Unscrew fixing bolts .

  

Remove securing frame .

  

Remove the lower battery.

Fitting a battery

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Insert the lower battery.

  

Place securing frame on top and secure with fixing bolts .

  

Insert the upper battery.

  

Place securing frame on top and secure with fixing bolts .

  

Connect the positive and negative terminals on both batteries more.

Battery care

Please observe the following points:

  • Dirty terminal clamps and battery surfaces cause leak currents, which lead to the batteries discharging. Always keep the terminal clamps and battery surfaces clean and dry. Lightly grease the terminal clamps, especially the undersides, with acid-resistant grease.

  • Only clean batteries with the cell caps fitted; otherwise dirt can enter the battery cells.

  • Cleaning agents containing fuel corrode the battery housing. Only clean the battery housing with commercially available cleaning agents.

  • The vent holes of the cell caps must be open; otherwise, gases cannot escape. Clean blocked vent holes with a suitable tool, e.g. a piece of wire. Unscrew the cell caps first; otherwise there is the risk of a short circuit.

  • If batteries which are not in use have a no-load voltage of less than 12.4 V, they must be recharged.

Charging the batteries

Risk of explosion and injury

Explosive oxyhydrogen is produced when batteries are being charged. Only charge the batteries in a well-ventilated area. Avoid creating sparks. Avoid fire, naked flames and do not smoke when handling batteries. Do not remove the battery charger terminal clamp until the battery charger is switched off and no more gas is escaping from the batteries. Ensure that the area is well ventilated when charging the battery.

Do not lean over the battery during the charging process and do not breathe in any gases; otherwise, you could be injured.

Make sure that the charging voltage is correct. Use a commercially available battery charger to charge the batteries.

Do not rapid-charge new batteries.

  

Unscrew the cell caps from the batteries.

  

Disconnect the battery terminals.more

Do not detach the connecting cables between the batteries.

  

Make sure that the charging voltage is correct (12V or 24 V).

The charging current must not exceed 10% (or a maximum of 75% for rapid charging) of the battery's rated capacity.

  

Follow the operating instructions for the battery charger.

  

Connect the battery charger to the batteries in accordance with the manufacturer's operating instructions.

To achieve a long service life, the batteries should always be adequately charged.

The charge status of the batteries should be checked more frequently if the vehicle is used mainly for short journeys or is left unused for long periods of time.

To ensure continuous operational readiness, the batteries must be maintenance-charged if the vehicle is out of use for extended periods.