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Opening and closing
Vehicle key
The vehicle’s equipment includes 2 keys. There is an emergency key element in each key.
The key can be used to unlock the vehicle from some distance.
The key’s factory setting enables you to centrally lock and unlock the following:
Vehicles with an electric sliding door may feature the KEYLESS ENTRY function more.
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automatic opening of the sliding door as you approach the vehicle
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automatic unlocking of the driver’s door as you approach the vehicle
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automatic locking of the sliding door/driver’s door as you leave the area around the vehicle
 | Risk of injury |
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Do not leave children unsupervised in the vehicle even if they are secured by a child restraint system.
The children could:
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injure themselves on parts of the vehicle
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release the child-proof locks on vehicles with an electric sliding door by pressing the central locking button, and then open the doors and thereby injure other persons
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get out of the vehicle and thereby injure themselves or be injured by a passing vehicle
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be seriously or even fatally injured by prolonged exposure to intense heat
Activate the child-proof door locks if children are travelling in the vehicle. The children could otherwise open the doors while you are driving, injuring themselves or others.
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 | Battery check lamp |
 |  Locking button |
 |  Locking and unlocking button. Locks and unlocks the sliding doors and rear door or unlocks and opens the electric sliding door. |
 | Emergency key element release catch |
 | Emergency key element |
 |  Unlocking button |
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Key with remote control
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Change the batteries immediately if battery check lamp does not light up briefly with every press of a button more.
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Do not expose the key to high levels of electromagnetic radiation since this could interfere with the operation of the key.
Protect the key from moisture to prevent malfunctions.
Do not attach items to the eyelet on the emergency key element (e.g. mascots). The emergency key element could otherwise be yanked out and be lost.
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To prevent theft, only use the key in the immediate vicinity of the vehicle.
In an emergency, the driver’s or co-driver’s door can also be unlocked manually using the emergency key element more.
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Factory settings
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To unlock centrally: press the unlocking button.
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The turn signals flash once. The anti-theft alarm system is deactivated.
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If you unlock the vehicle using the key and do not open a door within 40 seconds, the vehicle automatically locks again.
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To lock centrally: press the locking button.
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The turn signals flash 3 times when
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Make sure that the locking knobs have dropped down.
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Individual settings
If you frequently travel alone, you may wish to change the function of the remote control. Pressing the button then unlocks the:
or
The key then functions as follows:
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To unlock the driver's and co-driver's doors (panel van): press the button once.
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The turn signals flash once.
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To unlock the driver's door (crewbus, platform): press the button once.
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The turn signals flash once.
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To unlock centrally: briefly press the button twice.
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The turn signals flash once.
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To lock centrally: press the button.
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The turn signals flash three times when the vehicle is locked.
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Restoring factory settings
Unlocking the sliding doors and the rear door
When the vehicle is locked, pressing the button will unlock only the sliding doors and the rear door.
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Press the button.
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The turn signals flash once.
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Central locking
Locking and unlocking manually
Using the central locking switch, you can centrally lock or unlock from the inside either the entire vehicle or the sliding doors and rear doors only.
| Risk of injury |
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Do not leave children unsupervised in the vehicle, even if they are secured by a child restraint system. They could:
If the children open a door, they could:
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thereby cause injury to other persons
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get out of the vehicle and thereby injure themselves in the process or they could be injured by passing traffic
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be seriously injured due to the height of the vehicle, particularly if they were to fall out
Activate the child-proof door locks if children are travelling in the vehicle. The children could otherwise open the doors while you are driving, injuring themselves or others.
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| To lock/unlock the entire vehicle |
| To lock/unlock the sliding doors and rear door |
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To lock the entire vehicle: with the doors closed, press upper section of the switch when the doors are closed.
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The indicator lamp in the switch comes on.
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On platform vehicles, the indicator lamp in the switch does not light up.
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To unlock the entire vehicle: press the upper section of the switch.
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The indicator lamp in the switch goes out.
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To lock the sliding doors and the rear door: press lower section of the switch.
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The indicator lamp in the switch comes on.
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To unlock the sliding doors and the rear door: press lower section of the switch.
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The indicator lamp in the switch goes out.
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Automatic locking
The vehicle locks automatically after you have pulled away.
You can open a locked door from the inside at any time.
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| To lock/unlock the entire vehicle |
| To lock/unlock the sliding doors and rear door |
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When the automatic locking when driving function is activated, there is a risk of being locked out if the vehicle is pushed or towed.
For this reason, always deactivate the automatic locking when driving function:
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before pushing the vehicle
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before towing the vehicle
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if you are only leaving the vehicle for a brief period
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If activated, automatic locking is deactivated if the vehicle is unlocked or locked using the central locking switch.
Automatic locking is reactivated after the ignition is switched off or a door is opened with the vehicle stationary.
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To activate the automatic locking when driving function for the vehicle: close all doors.
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Turn the key to position 1 or 2 in the ignition lock.
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Press upper section of the switch. Keep it pressed for approx. 5 seconds.
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The indicator lamp in the switch will flash four times.
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To deactivate the automatic locking when driving function for the vehicle: close all doors.
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Turn the key to position 1 or 2 in the ignition lock.
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Press upper section of the switch. Keep it pressed for approx. 5 seconds.
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The indicator lamp in the switch will flash twice.
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To activate the automatic locking when driving function for the sliding doors and the rear door: close all doors.
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Turn the key to position 1 or 2 in the ignition lock.
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Press lower section of the switch. Keep it pressed for approx. 5 seconds.
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The indicator lamp in the switch will flash four times.
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To deactivate the automatic locking when driving function for the sliding doors and the rear door: close all doors.
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Turn the key to position 1 or 2 in the ignition lock.
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Press lower section of the switch. Keep it pressed for approx. 5 seconds.
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The indicator lamp in the switch will flash twice.
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Enhanced central locking system
Convenience opening feature
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For security reasons, the convenience opening feature can only be triggered if an infrared connection is established between the key and the driver’s door from close distance.
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The key can be used to open the following simultaneously:
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Point the tip of the key at the driver’s door handle.
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Unlock the vehicle and keep the button pressed until the side windows and the sliding/tilting sunroof have reached the desired position.
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To cancel the procedure, release the button.
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Convenience closing
| Risk of injury |
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When you use the convenience closing feature, the central locking closes the windows and the sliding/tilting sunroof automatically. Make sure that nobody can become trapped.
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For security reasons, the convenience closing feature can only be triggered if an infrared connection is established between the key and the driver’s door from close distance.
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The key can be used to close the following simultaneously:
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Close all doors.
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Point the tip of the key at the driver’s door handle.
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Lock the vehicle and keep the button pressed until the side windows and the sliding/tilting sunroof are fully closed.
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To cancel the procedure, release the button.
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Check that all the side windows and the sliding/tilting sunroof are closed before leaving the vehicle.
Ignition lock
| 0 |
To remove the key/to lock the steering wheel
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| 1 |
Steering wheel unlocked/power supply for some consumers, e.g. radio
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| 2 |
Ignition switched on/ power supply for all consumers. Preglow and drive position.
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To unlock the steering, move the steering wheel slightly while turning the key to position 1.
On vehicles with a battery isolating switch, you must first switch on the electrical system more.
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Driver's door and co-driver's door
You can open the driver’s/co-driver's door from the inside at any time, even if it is locked.
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| Inside door handle |
| Locking knob |
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Pull door handle .
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Locking knob pops up.
The door opens.
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Sliding door
| Risk of accident and injury |
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Make sure that nobody can become trapped as you close and open the doors. Exercise particular care, especially if children are near the vehicle.
Only open the doors when road and traffic conditions permit. Make sure that there is sufficient clearance when opening the doors.
You could otherwise cause injury to yourself and others.
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| Risk of injury |
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If the vehicle is parked on an incline, the sliding door may move of its own accord if it is open but not engaged. You and others could then become trapped.
Make sure that the sliding door is engaged in the active retainer.
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The sliding door is equipped with an active retainer, which engages the door at the end stop when opened. Always make sure that the open sliding door is correctly engaged in the detent.
To close the sliding door, it is necessary to pull the outside door handle first, or press the button on the inside handle, to release the sliding door from its detent.
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Your vehicle may be equipped with a long sliding door with an intermediate detent.
When you open/close the sliding door, you can also engage it when it is about half open so that it is not always necessary to open the door to the end stop to get in and out of the vehicle. The intermediate detent does not fully engage the sliding door.
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| Outside door handle |
| Button |
| Inside door handle |
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Opening/closing the sliding door from the outside
Opening/closing the sliding door from the inside
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The locking knob pops up when you open a locked sliding door from the inside. Only this sliding door is unlocked. The other doors remain locked.
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Electric closing aid
Your vehicle may be equipped with an electric closing aid.
The electric closing aid helps you to close the sliding door. Closing the door does not require as much effort.
| Risk of injury |
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Make sure that nobody can become trapped as you close the sliding door.
If there is a risk of entrapment, pull the outside door handle or press the button on the inside door handle and open the door.
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Electric sliding door
Depending on the vehicle’s equipment, there is an electric sliding door on the left and/or right-hand side.
You can operate the electric sliding door using the following:
If the electric drive of the sliding door begins to overheat, e.g. due to frequent opening and closing within a short period, the sliding door opens fully and locks in place ("playing prevention" feature). The sliding door is operational again after approximately 30 seconds.
If there has been a malfunction or if the battery has been disconnected, you can use the release catch to disconnect the sliding door from the electric drive, and then open or close the sliding door manually more.
Opening/closing using the switch
Observe the notes on the anti-entrapment function more.
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| To close the sliding door/to program the key |
| To open the sliding door |
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Sliding door switch on the centre console
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| To open/close the sliding door |
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Sliding door switch in the doorway
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On vehicles with a partition, the switch is located on the partition near the doorway at the level of the inside door handle.
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To open the sliding door: briefly press lower section of the switch on the centre console or switch in the doorway.
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The indicator lamp in the switch flashes. The sliding door unlocks and opens.
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The indicator lamp in the centre console is lit whenever the sliding door is open.
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Proceed as follows in the event of unfavourable operating conditions, e.g. frost, ice or heavy soiling:
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To close the sliding door: press and hold the upper section of the switch on the centre console or switch in the doorway.
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The indicator lamp in the switch flashes. The sliding door closes and a warning tone sounds.
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Release switch on the centre console or switch in the doorway once the sliding door has reached the desired position.
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The sliding door stops moving.
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If you press and hold the switch on the centre console or the switch in the doorway, the anti-entrapment function more is set to a less sensitive level than when the door opens automatically.
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Opening/closing using the inside and outside door handles
Observe the notes on anti-entrapment protection more.
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| Button |
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| Outside door handle |
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Press knob or pull outside door handle .
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The sliding door opens or closes.
When the sliding door closes, a warning tone sounds.
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Press knob again or pull outside door handle .
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The sliding door stops moving.
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Opening/closing using the key
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Press the button on the key for longer than 0.5 seconds.
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The sliding door unlocks and opens or closes.
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Press the button again.
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The sliding door stops moving.
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If the vehicle is equipped with two electric sliding doors, the key can only be programmed for one of the sliding doors.
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| Switch for sliding door on left-hand side |
| Switch for sliding door on right-hand side |
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To program the key: make sure that the doors are closed.
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Turn the key to position 2 in the ignition lock.
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Press the upper section of switch or for the desired door.
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The indicator lamp in the switch flashes and a warning tone sounds 3 times as an acknowledgement.
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Anti-entrapment function
| Risk of injury |
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The anti-entrapment function does not eliminate the risk of fingers or other parts of the body being trapped against the door frame and therefore does not eliminate the risk of injury.
Always make sure that nobody is present within the operating range of the sliding door.
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If the sliding door is obstructed while opening, it moves a few centimetres in the opposite direction and stops.
If the sliding door is obstructed while closing, it reopens completely.
Resetting the sliding door
After serious malfunctions or if the battery has been disconnected, you have to reset the sliding door.
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To reset the sliding door: close the sliding door completely once while holding the switch in the centre console or the doorway.
Following this:
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Briefly press one of the switches to open and close the sliding door completely once.
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This restores normal operation of the sliding door.
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KEYLESS ENTRY
When KEYLESS ENTRY is activated and you approach the vehicle with the key, the following takes place automatically from a distance of around 0.5 m, depending on the direction from which you approach the vehicle:
Or, at a distance of approximately 1.5 m:
The sliding door closes and the vehicle locks when you leave the area around the vehicle while carrying the key.
Activating/deactivating KEYLESS ENTRY
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To activate: press switch .
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The indicator lamp in the switch comes on.
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To deactivate: press switch .
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The indicator lamp in the switch goes out.
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Rear doors
You can lock the rear doors at an angle of approximately 90°, 180° or 270°.
Always make sure that the open rear door is correctly engaged in the detent.
| Risk of injury |
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When you open the rear door, make sure that:
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| Risk of accident |
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The rear light will be covered if you open the rear doors to the 90° detent position.
The vehicle will then be unsafe as its rear lights will not be visible for approaching traffic. Other road users may not realise until too late that it is an obstruction. This could lead to an accident.
You should ensure that the vehicle is visible from the rear in accordance with the relevant national regulations, using the warning triangle for instance.
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Opening the rear doors from the outside
Opening the right-hand rear door
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| Handle |
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Pull handle .
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Swing the rear door to the side until it engages.
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Opening the left-hand rear door
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| Release lever |
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Make sure that the right-hand rear door is open and engaged.
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Pull release lever in the direction of the arrow.
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Swing the rear door to the side until it engages.
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Opening the rear doors to an angle of 180° or 270°
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| Door retainer |
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Vehicles with 270° swivelling rear doors:
If you prefer to keep door retainer out of the loading area when loading the vehicle, you can swivel it through 180° against the spring force and onto the door, where it engages. The door retainer then remains in this position and no longer returns to its original position.
Before closing the door, release door retainer from the detent and return it to its original position.
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Open the rear door to about 45°.
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Pull and hold door retainer in the direction of the arrow.
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Open the rear door beyond 90° so that the door retainer can no longer engage.
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Release the door retainer and open the door to an angle of 180° or 270°.
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| Risk of injury |
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Make sure that there is no traffic approaching when opening the rear doors beyond 90°.
You could otherwise cause injury to yourself and others.
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| Magnetic door retainer |
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With the rear door opened to an angle of 270°, push it against magnetic door retainer on the side wall.
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When the magnet on the rear door is in contact with magnetic door retainer , the rear door is held in this position.
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Closing the rear doors from the outside
| Risk of injury |
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Make sure that nobody can become trapped as you close the rear door.
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Close the left-hand rear door firmly from the outside.
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Close the right-hand rear door firmly from the outside.
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Closing the rear doors from the 90°, 180° or 270° position
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If necessary, pull the door away from magnetic door retainermore.
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Close the rear door firmly from the outside.
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The door retainer more is automatically released from its detent.
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Opening/closing the rear doors from the inside
Rear door
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To unlock: slide latch to the left.
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You will see a white marking.
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To lock: slide latch to the right.
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The white section is no longer visible.
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To open: pull opening lever up and open the rear door.
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Latch slides to the left when you open a locked rear door from the inside. The white section is visible. Only the rear door unlocks. The other doors remain locked.
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| Risk of injury |
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Make sure that nobody can become trapped as you close the rear door.
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To close: make sure that the left-hand rear door is closed.
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Pull the rear door firmly by the door handle to close it.
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Platform truck dropsides
| Risk of accident and injury |
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The platform dropsides could open of their own accord while the vehicle is in motion if they are not properly locked. You could, for example, lose your load, thereby endangering other road users.
For this reason, please make sure that all platform dropsides are properly locked before pulling away.
Make sure that nobody can become trapped as you close the platform dropsides. Take particular care, especially if there are small children near the vehicle.
Be particularly careful if the platform dropside latches cannot be released using the normal amount of force. The platform dropsides may then open with considerable force. If necessary, alter the distribution of the load to take the weight off the platform dropside to be opened.
Exercise particular care when opening the platform dropsides. Do not open the front platform dropside latches until you have unhooked the snap hooks of the retaining straps from the securing eyelets of the rear platform dropsides.
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| Risk of injury |
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Open the platform dropside latches extremely carefully. This allows you to avoid injury.
Depending on the nature and arrangement of the load being carried, the platform dropside may be under tension (e.g. when carrying bulk goods or if the load has slipped).
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| Risk of accident |
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The rear lamps are concealed when the rear platform dropside is opened.
The vehicle is then not sufficiently safeguarded at the rear and may only be seen by other road users when they are close to the vehicle. This could lead to an accident.
Make sure, therefore, that the vehicle is safeguarded at the rear in accordance with national legal requirements, e.g. with a warning triangle.
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| Lever |
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To open: hold the dropside.
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Push lever upwards as far as it will go.
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Repeat the procedure on the other side of the dropside.
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Fold the platform dropside down to the 90° position.
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It is necessary to release the restraining cables if you wish to fold the platform dropside down fully.
Opening/closing the windows
Side windows
You can open and close the side windows electrically.
| Risk of injury |
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Make sure that nobody can become trapped as you close a side window.
Remove the key from the ignition lock even if you are only leaving the vehicle for a short time.
Never leave children unsupervised in the vehicle.
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| Power window, left |
| Power window, right |
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If you press the switch beyond the pressure point and then release it, the window opens automatically. To stop the window, pull or press the switch again.
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Resetting the side windows
The side windows must be reset if the battery has been disconnected.
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Pull the two power-window switches until the side windows are closed.
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Hold the switches in this position for about one second.
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The side windows are reset.
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Sliding windows
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| Handle |
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| Risk of injury |
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Make sure that nobody can become trapped as you operate the sliding window or the sliding door with sliding window.
Remove the key from the ignition lock even if you are only leaving the vehicle for a short time.
Never leave children unsupervised in the vehicle.
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To open: press the two handles together and move the sliding window to the desired position.
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To close: press the two handles together and close the sliding window.
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The handles must engage audibly and fit flush.
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Hinged windows
| Risk of injury |
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Make sure that nobody can become trapped as you close a hinged window.
Remove the key from the ignition lock even if you are only leaving the vehicle for a short time.
Never leave children unsupervised in the vehicle.
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Manually-operated hinged windows
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| Latch |
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Electric hinged windows
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| Hinged window, rear left |
| Hinged window, rear right |
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Switches on the driver’s door
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If you press the switch beyond the pressure point and then release it, the hinged window opens automatically. To stop the window, pull or press the switch again.
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Sliding/tilting sunroof
| Risk of injury |
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Make sure that nobody can become trapped as you close the sliding/tilting sunroof.
The glass could break in an accident.
If you or other occupants are not wearing your seat belt there is a risk of being thrown out of the opening in the event of the vehicle overturning. Therefore, always wear a seat belt to reduce the risk of injuries. In accidents in which the vehicle overturns, there is an increased risk of injury even for occupants who have fastened their seat belts correctly, as their head or limbs could be thrust through the opening.
Remove the key from the ignition lock even if you are only leaving the vehicle for a short time.
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| To open |
| To close |
| To raise |
| To lower |
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Sliding/tilting sunroof switch
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Do not raise the sliding/tilting sunroof if you have fitted a roof rack system. It could otherwise hit the roof rack.
This could damage both the sliding/tilting sunroof and the roof rack system.
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Turn the key to position 2 in the ignition lock.
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Press the sliding/tilting sunroof switch in the desired direction as far as the pressure point.
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Release the sliding/tilting sunroof switch when the desired position has been reached.
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If you press the sliding/tilting sunroof switch beyond the pressure point and then release it, the sliding/tilting sunroof automatically opens or closes fully.
To stop the sunroof, press the sliding/tilting sunroof switch again in any direction.
If the sliding/tilting sunroof is obstructed during automatic closing, it will stop and open again.
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Do not transport objects which protrude from the sliding/tilting sunroof. You could otherwise damage the sliding/tilting sunroof.
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Resetting the sliding/tilting sunroof
The sliding/tilting sunroof must be reset after:
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Turn the key to position 2 in the ignition lock.
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Press the sliding/tilting sunroof switch to .
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Once the sliding/tilting sunroof is closed keep the switch pressed for approximately three seconds.
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The sliding/tilting sunroof is reset.
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