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Cleaning and care
Regular care helps to maintain the value of the vehicle.
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Mercedes-Benz recommends that you use Mercedes-Benz care products. These are state-of-the-art products specially adapted to Mercedes-Benz vehicles. You can obtain Mercedes-Benz care products from any Mercedes-Benz Service Centre.
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 | Risk of injury |
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Always keep care products sealed and out of the reach of children.
Always follow the instructions for use of the care products.
Do not use fuel as a cleaning agent. Fuel is highly flammable and constitutes a health hazard.
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 | Environmental note |
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Wash the vehicle only at a properly equipped wash bay. Dispose of empty containers and used cleaning materials in an environmentally-responsible manner.
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Never use openings in the bodywork as steps. You may otherwise damage the vehicle or cause an accident.
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If you have to wash the upper parts of the vehicle always use:
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suitable ladders
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steps with a firm grip
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| Risk of injury |
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Dirty or iced-up steps and entrances create a risk of slipping or falling.
Keep steps, entrances and footwear free from dirt (e.g. mud, clay, snow and ice).
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Cleaning the vehicle interior
Seat belts
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Remove stains and dirt promptly to prevent damage and the build-up of residues.
Clean the seat belts with a mild washing solution. Do not dry the seat belts in direct sunlight or at temperatures above 80  .
Do not bleach or dye the seat belts. This could impair the seat belt’s performance.
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Steering wheel boss and dashboard
| Risk of injury |
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Do not use cleaners and cockpit care sprays containing solvents to clean the cockpit and steering wheel boss. Cleaners containing solvents cause the surface to become porous and in the event of an airbag being triggered, plastic parts that have become loose could cause considerable injuries.
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Use a damp, clean and lint-free cloth to clean the plastic components and the dashboard. Use a mild washing solution if they are very dirty.
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Do not use dry, coarse or hard cloths and do not scrub. Doing so will scratch or damage the surfaces.
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Sliding window
Windows
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Do not use dry cloths, abrasive products, solvents or cleaning agents containing solvents to clean the inside of the windows. Clean the inside of the windows using a damp cloth or a conventional glass cleaning agent.
Do not touch the inside of the rear and side windows with hard objects, e.g. ice scrapers or jewellery. You could otherwise scratch or damage the windows or the rear window heating.
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Cleaning the vehicle exterior
Scratches, aggressive deposits, corrosion and damage caused by neglect or incorrect care cannot always be completely rectified. In this case, visit a qualified specialist workshop, e. g. the nearest Mercedes-Benz Service Centre.
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Repair damage caused by loose chippings and remove dirt, especially the following, without delay:
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Insect remains
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Bird droppings
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Tree resin
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Oils and grease
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Fuels
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Tar stains
In winter, wash the vehicle more frequently in order to remove salt residue.
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Do not park the vehicle for a long period of time directly after cleaning, especially if the wheels have just been cleaned with a wheel cleaner. Wheel cleaners could cause rapid corrosion of the brake discs and brake pads/linings. After cleaning, park the vehicle when it is at normal operating temperature.
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Aluminium side panels
Brush down the aluminium side panels using water containing a neutral or slightly alkaline cleaning agent.
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Do not use abrasive cleaning agents to clean the side panels. You will otherwise scratch or damage the surfaces.
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Parktronic (PTS) sensors
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 | Parktronic sensors |
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Clean the sensors in the bumper with water, shampoo and a soft cloth.
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Do not use dry, coarse or hard cloths and do not scrub. You will otherwise scratch or damage the sensors.
If you use a high-pressure cleaner or steam cleaner to clean the sensors, observe the information issued by the equipment manufacturer relating to how much distance should be maintained between the vehicle and the nozzle of the high-pressure cleaner.
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Reversing camera lens
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| Reversing camera lens |
 | Microphone openings |
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Reversing camera
Make sure not to put any wax on the lens of reversing camera when waxing the vehicle. If necessary, remove the wax using water, shampoo and a soft cloth.
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Do not use dry, coarse or hard cloths and do not scrub. You could otherwise scratch or damage the lens of the reversing camera.
When cleaning the vehicle with a high pressure or steam cleaner, observe a minimum distance of 50 cm to the reversing camera.
To avoid damaging the reversing camera, do not aim directly at the reversing camera or the microphone openings on the bottom of the reversing camera.
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Windscreen exterior and wiper blades
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Turn the key to position 1 in the ignition lock.
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Switch on the windscreen wipers.
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With the windscreen wiper arms in a vertical position, turn the key to position 0 in the ignition lock or remove it.
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Only fold the windscreen wipers away from the windscreen when vertical and with the bonnet closed. Otherwise, you could damage the bonnet.
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Fold the wiper arms away from the windscreen until you feel them engage.
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| Risk of injury |
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Turn the key to position
0 in the ignition lock before cleaning the windscreen or the wiper blades. There is otherwise a risk of the windscreen wipers being set in motion and causing injury.
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Clean the windscreen and the wiper blades.
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Fold the windscreen wipers back again before switching on the ignition.
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Headlamps
Wipe the headlamp lenses with a wet sponge.
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Only use washer fluid which is suitable for plastic lamp lenses. Unsuitable washer fluid could damage the plastic lamp lenses of the headlamps.
Therefore, do not use:
You could otherwise scratch or damage the surface of the lenses.
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High-pressure cleaners
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Observe the following listed minimum distances between the high-pressure nozzle and the object you are cleaning:
Keep the water jet moving while cleaning. To avoid damaging the vehicle, do not aim the water jet directly at:
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| Risk of accident |
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Do not use round-jet nozzles to clean the tyres.
The pulsating water jet can cause damage to the substructure of the tyres that is not visible from the outside. This type of damage only becomes noticeable at a much later stage and can cause the tyres to burst. You could lose control of the vehicle and cause an accident, injuring yourself or others. Replace damaged tyres immediately.
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Automatic car wash
If the vehicle is very dirty, pre-wash it before you put it through an automatic car wash.
| Risk of accident |
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If a wax preservative is applied after the vehicle was washed, you should remove the wax from the windscreen and the wiper blades to prevent smearing. Smears impair the driver's view, and their effect is made worse in conditions where visibility is poor (e.g. glare, mist, darkness, snow). You may therefore fail to recognise dangers, or not recognise them in time, and thereby cause an accident.
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Make sure that the automatic car wash is suitable for the size of the vehicle.
Before washing the vehicle in an automatic car wash, fold in the exterior mirrors and remove the radio/telephone aerial. The exterior mirrors, aerial or the vehicle could otherwise be damaged.
Make sure that the aerial is refitted and the exterior mirrors are fully folded out again when you leave the automatic car wash.
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Make sure that the side windows are closed completely, the blower for the ventilation/heating is switched off, and the windscreen wiper switch is in position 0. The rain sensor could otherwise be activated, and thereby cause unintentional wiping. This could result in damage to the vehicle.
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Engine cleaning
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Water must not enter intake or ventilation openings. When cleaning with high pressure water or steam cleaners, the spray must not be aimed directly at electrical components or the terminals of electrical lines.
Preserve the engine after the engine has been cleaned. Protect the belt drive system from exposure to the preservative agent.
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Light-alloy wheels
Clean the light-alloy wheels regularly.
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Do not use any acidic or alkaline cleaning agents. They can cause corrosion on the wheel bolts (wheel nuts) or the retainer springs for the wheel-balancing weights.
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After driving off-road or on construction sites
| Risk of accident and injury |
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Dirt on the vehicle impairs its road and operating safety.
It can specifically result in the following dangers:
Stone impact. Stones trapped between the tyres can be flung out while driving. This could injure other road users or damage other vehicles (especially windscreens).
Risk of skidding. Dirt and mud on the tyres/on the road reduce the grip of the tyres on the road. This especially applies when the surface is wet. The vehicle could begin to skid.
Risk of injury. Dirt and mud on the steps and door frames make them more slippery. This could cause you to slip off the steps and be injured.
For this reason you should always clean your vehicle carefully after driving off-road or on construction sites, and before driving on public roads. Observe the corresponding safety notices in this chapter if you use a high-pressure cleaner or an automatic car wash to clean your vehicle.
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Clean the vehicle, paying special attention to the following:
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Lights
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Windows and exterior mirrors
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Access steps and entrances
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Grab handles
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Tyres, wheels and wheel housings
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Licence plates
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Remove any trapped foreign objects, e.g. stones.
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Check the wheel suspension for damage.
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| Risk of accident |
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Dirty brake discs and brake pads/linings can impair braking performance (up to the point of total failure). You could cause an accident as a result. To check the brake system for operating safety, carry out a brake test before driving on public roads.
In the event of impaired braking, stop the vehicle while paying attention to the traffic conditions and contact a qualified specialist workshop which has the necessary specialist knowledge and tools for the work required.
Mercedes-Benz recommends that you use a Mercedes-Benz Service Centre for this purpose. In particular, work relevant to safety or on safety-related systems must be carried out at a qualified specialist workshop.
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After driving in mud, sand, water or under similar conditions:
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Check the brake system for operating safety.
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Clean the wheels, chassis and brake system.
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Inspect the wheels, chassis and brake system for damage and have any damage repaired at a qualified specialist workshop.
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